Reviews (132)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app effectively reduces chargebacks and protects payment processor accounts with fast early‑dispute alerts and configurable auto‑refunds. Many report chargeback rates near 0%, direct savings on fees and reserves, and smooth onboarding across multiple stores. The dashboard is described as clean and transparent on pricing, and support as fast, hands‑on, and helpful with setup, customization, and connecting card providers.

July 25, 2026

So far its been a great experience!

TickGuard™
Canada
2 days using the app
Chargeback Solutions FZCO replied July 28, 2026

That's great to hear, we're happy to help!

August 12, 2026

Ótimo app me ajuda muito a manter minha relação com a shopify payments

San Valier
United States
About 15 hours using the app
Chargeback Solutions FZCO replied August 14, 2026

Muito obrigado pelo seu feedback, é ótimo saber que estamos ajudando a manter sua relação com a Shopify Payments em dia!

July 23, 2026

Great app helps reduce chargebacks !

SÓLIDO
United States
6 months using the app
April 30, 2026

I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.

KANES
United States
2 months using the app
July 29, 2026

Ótimo app me ajuda muito a manter minha relação com a shopify payments saúdavel.

Wear Luvensi
United States
9 days using the app
Chargeback Solutions FZCO replied August 10, 2026

Muito obrigado pelo comentário! Fico feliz em saber que o app está ajudando.

July 7, 2026

Excellent support team

Global Cable and Wire
United States
About 20 hours using the app
Chargeback Solutions FZCO replied July 8, 2026

Thank you so much, we're really happy to hear this!

July 6, 2026

great app works perfectly!

Lume De Label
Netherlands
About 2 months using the app
Chargeback Solutions FZCO replied July 7, 2026

Thanks so much, we're glad it's working perfectly for you!

June 3, 2026

We've only been using the app for a few days, but so far the experience has been excellent.

On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business.

The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time.

Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.

Veltrix WorkWear
United Kingdom
1 day using the app
July 2, 2026

very goog

María Valencia
United States
30 days using the app
Chargeback Solutions FZCO replied July 7, 2026

Thanks, we're happy you think so!

July 2, 2026

Great support as always

ΓΑΛΗΝΗ · ΣΑΝΤΟΡΙΝΗ
Netherlands
About 1 month using the app
Chargeback Solutions FZCO replied July 28, 2026

Very happy to hear this, thank you!