Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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Maria was very helpfull and was replying fast, very nice
Best CB app available
excellent support by staff
I want cancel but I don’t see any option . Hard to used
Hi TN Store Luxury,
thank you for sharing this, and we're sorry the cancellation option was hard to find. That shouldn't be a hunt.
Our customer experience team has personally reached out to you directly to confirm where things stand on your account and help with anything else you need.
The Chargeflow Team
Maria was super helpful and patient, great customer service
The customer support is fast and helpful. Their automated dispute handling is smooth and removes all the stress of dealing with chargebacks manually.
I recommend.
I contacted the support with Carla, she replied me very fast and she understood 100% my request and helped me to solve my issue. Good support experience
Excellent support and a very helpful app for managing disputes. The team is responsive, professional, and easy to work with. Thank you!
Super easy setup and support is very responsive.
Amazing customer support! The app has save us time, and also the contact with customer service is quick and they really help. Apprecciate having this app!