Reviews (426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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Excellent support and a very helpful app for managing disputes. The team is responsive, professional, and easy to work with. Thank you!
Super easy setup and support is very responsive.
Amazing customer support! The app has save us time, and also the contact with customer service is quick and they really help. Apprecciate having this app!
Great support team, everyone responds promptly, quick to give solutions for everything. Shoutout to Carina. Smooth transition from our previous provider!
Cassie provided good help with clear explanations
Works great, lots of customization options for fighting chargebacks. They are flexible to help with specific requests to accommodate your company needs. Nice staff, always willing to help. Proactive account manager. Would recommend!
Jason is super helpful giving us really good support. Really happy so far
The customer service was great and very helpful. I feel very secure in knowing that Chargeflow will be an asset to my business.
Great support, simple step by step connection guidance at the beginning
Customerservice was quick and informative.
Prevents alot of chargebacks what saves my shopify payments.