Reviews (426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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Carla was very helpful and gave me the proper instructions to get the task done.
Great App to reduce your chance on losing a chargeback, win more than usual.
great customer support too
Very nice app! I fully recommend it. Thanks to Carla and Maria who helped me set everything up, they were very attentive and professional.
BEST CUSTOMER SERVICE EVER THEY REPLY SO QUICKLY AND DO CALLS WITH YOU, they have helped me so much. Juda has helped Alot.
Great support to an already competent customer service set up —very efficient and helpful. Assisted me quickly and saved me a lot of time.
Cassie was great and answered all my hard questions :D thank you!
Provided and supported me with all the information and updates I needed. Great customer service!
Easy to use and generally gets good results. Support, when needed, is excellent, and the reps are very friendly and helpful. Recommended!
Great software, we use it for multiple brands. Easy to use, friendly onboarding team, great support, lowers risk to your business.
Joan was amazing! Super helpful, friendly, and made everything quick and easy. Great customer service!
