Reviews (427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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Super friendly and helpful.I had meeting with Juda, and he took his time to answer all of the questions I had. super, just awesome.
Excellent service and exceptional instructions. It's nice to know they have your back when you need them most.
Boaz was helped me understand charge flows process and is very clear in communication. I really appreciate his assistance. Highly recommend working with him!
If you haven't installed this app in your Shopify store yet, you should do it now. The customer service is very quick to respond to all your questions and will take care of everything for you. You don't have to worry about anything, just relax and they will quickly handle the chargeback for you.
Thank you
Chargeflow
Marianne was very helpful!
I recommend everyone to upload this app on their Shopify so tackle customers that want to scam us. This is becoming a big issue now. The support has been fantastic so far.
Just submitted a chargeback request. The process was smooth, fast and professional. Now waiting for their results. Overall, until now, is great.
Seems good so far. Cassandra and Aubrey from their support team was very quick to respond in getting me set up. And so far the platform seems intuitive and well set up. Haven't actually had a chargeback yet to comment on their support but Prevent did flag a couple of high risk orders.
Very helpful in managing chargebacks and essential if you don't want to handle chargebacks yourself.
Mariane was very helpful with my problem. Also kept me updated
