Reviews (426)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.

June 24, 2025

Jason was very helpful with assisting me, thank you!

Glamara
United States
23 days using the app
June 20, 2025

Life savers, highly recommend. Support is responsive within a couple of minutes for me every time. Don't let the frauds take your hard-earned money and products for free. Chargeflow is GREAT

HUSLA Lifting
Australia
4 months using the app
Edited July 10, 2025

Great customer service. I like the dashboard feature and seeing everything all at once.

Syzygy - Beyond the Horizon®
United States
About 2 months using the app
June 20, 2025

Great support from Mariannce and Cassie

Animal Slides
United States
7 days using the app
May 21, 2025

Mariane was very quick and helpful while answering to my queries. Great support experience.

American Tall
United States
Over 2 years using the app
May 19, 2025

I just signed up, and I want to mention chargeback case they put forward with the bank looks very professional and clearly outlines all the facts. They were a great help in getting everything set up. So far, everything is going well.

BulkBully Supplements
Canada
7 days using the app
May 16, 2025

Very helpful app. Especially big thank you Aubrey for help to setup my account

VitaFluxx
United States
4 days using the app
April 29, 2025

Super helpful product, that makes dealing with chargebacks smooth and low stress. I would recommend adding Chargeflow to any shopify store

BODILE
Australia
Over 2 years using the app
April 29, 2025

Good customer service, nice software

oeM Garage
United States
11 months using the app
April 3, 2025

Chargeflow helps us manage chargebacks and respond efficiently.

Happy V
United States
Over 1 year using the app