Reviews (427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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They save you and your staff time, and are not many apps that do what this one does. Furthermore the app developers are working hard to give their customers good service.
I have spoken to Chargeflow Chat Support Agent, Cassandra. She did a good job explaining to me all my queries and allaying my fear and concerns about accessing to personal datas in my store. This Chargeflow is introduced by a Youtuber, which I have trust in his recommendation. At least, after today's conversation with Cassandra, I have a better understanding of how their system works.
Also, thanks to Mariane from Chargeflow, who has also assisted in clarifying some queries of mine.
The support team are great, fast replies and very helpful. Looking forward to working with this app so I don't need to spend any time resolving chargebacks
Quality professional service. One on one assistance with timely feedback, highly recommend.
Happy with assistance received in resolving an issue I had
Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.
Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.
They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.
Excellent service. Only way to win chargebacks is with them. no effort needed
Good customer service, Marianer is friendly and supportive!
