Reviews (428)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, time‑saving way to manage chargebacks and fraud. They highlight excellent 24/7 support that’s fast, patient, and clear during onboarding and setup. Automated dispute handling, evidence compilation, and prevention alerts reduce stress and improve win rates, even on difficult cases. Merchants find the dashboard intuitive, setup easy, and integrations smooth, calling it a must‑have for focusing on business growth.
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Good customer service, Marianer is friendly and supportive!
The customer service is exceptional. The chatbot is highly effective, and support staff are consistently available to address any inquiries. The level of professionalism is outstanding.
Great app for auto-managing your chargebacks - Has saved our team so much time every month. Customer service is amazing as well
very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can
Very responsive service. Answering all my questions and concerns.
Easy to use, very good support from their Customer Success team.
Marianne took her time and went one by one with me figuring out every dispute with me
I recently had the pleasure of working with Boaz from Chargeflow Dispute Chargebacks, and I must say, I was thoroughly impressed with the level of professionalism and efficiency demonstrated throughout the process. From the moment I reached out for assistance, Boaz was incredibly responsive and attentive to my needs.
Not only did he provide clear and concise guidance on navigating the chargeback process, but he also went above and beyond to ensure that any questions I had were answered.
Overall, my experience with Boaz was exceptional. I would highly recommend their services to anyone in need of assistance with chargeback management. Thank you Boaz for your outstanding support!
The support team has been highly professional and provided valuable insights and suggestions for the kind of evidence that we needed to provide to support our case—highly recommended!
Great customer service, replied straight away and helped with my issue.
