Reviews (429)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving way to manage chargebacks and fraud. They highlight excellent 24/7 support that’s fast, patient, and clear during onboarding and setup. Automated dispute handling, evidence compilation, and prevention alerts reduce stress and improve win rates, even on difficult cases. Merchants find the dashboard intuitive, setup easy, and integrations smooth, calling it a must‑have for focusing on business growth.

September 11, 2025

Mariane was great, helped me with onboarding and installation instructions.

RevivRoot
Canada
About 1 hour using the app
Edited August 28, 2025

Chargeflow has an outstanding customer support team! They’re super responsive, professional, and always quick to find effective solutions. Truly a reliable and smooth experience.

The Cosy Paw
France
7 days using the app
January 30, 2025

Amazing service, very nice people here. Thank you Boaz!

Assortique Inc.
United States
11 minutes using the app
October 15, 2024

The customer support is amazing. Detailed explanations, willingness to help. Thank you so much! Maria is the best!

DreamGleam
United Kingdom
9 months using the app
July 5, 2024

Received a large chargeback, reached out via chat and Maria was able to come back promptly and escalate its review. Customer service very responsive.

Evolvate Pro
United States
21 days using the app
October 3, 2023

Chargeflow is a game-changer for managing chargebacks! I've just started using it, and I'm already impressed by how easy it is to navigate. Looking forward to exploring more of its features.

true-deals-club
United States
4 months using the app
Chargeflow, Inc. replied October 23, 2023

I appreciate your feedback, thanks:)

We work hard to allow a seamless and easy usage of our app, so you can focus on growing your business with no worries about chargeback handling.

May 15, 2023

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Permatan™
Australia
7 days using the app
Chargeflow, Inc. replied August 28, 2023

Thanks for your great review!

Your business needs is our mission, we're always here for any need.

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Alpha Weebs
United States
19 days using the app
Chargeflow, Inc. replied November 9, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

January 14, 2022

They handle all my chargeback very professionally and I don't have anything to worry now. Thank you

Luver Paris
United States
5 days using the app
Chargeflow, Inc. replied January 23, 2022

Thank you for your great review 🙏 We're always here to help, 24/7 🙂

November 23, 2022

Gentle man very informative about charge backs looking forward to implementing charge flow with my store

2 Nique's Creation
United States
4 days using the app
Chargeflow, Inc. replied November 29, 2022

Thanks so much for your feedback!

Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.