Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.
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love this app <3
I love this app, very efficient for my business
I was looking for cheap and simple live chat application and this app meets my expectations
Great app
Great customer service. Great app
Great app for live chat
Great features, flexible pricing
Works well.
If there is a survey module would be even greater
Thank you for the feedback 🙏
We’re happy to let you know that we added a survey option. You can enable and customize it directly from the widget settings.
We hope this helps make Chatway even more useful for you!
Great app