Reviews (287)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.

May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Toys 'N' Geek
United Kingdom
14 days using the app
May 22, 2024

Great app that works perfectly for our business with a great support team.

Smoked Bbq Co
Australia
5 days using the app
May 12, 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.

One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.

Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Diamoray
United Kingdom
2 days using the app
May 10, 2024

Works great very simple to use too

DUDV2 Custom 3D Printing
United States
2 days using the app
May 8, 2024

Everything looks fine now.

Biochar Station
China
3 months using the app
May 3, 2024

Nice App

shubhkalastore.com
India
About 1 hour using the app
April 29, 2024

nice app. love it!!

Vapgo
China
20 days using the app
April 24, 2024

So far so good! This is so great to have!

The Supah Market
United States
About 1 hour using the app
April 20, 2024

nice

Paw Shack
United Kingdom
About 1 month using the app
April 16, 2024

Love the convenient of the app

Electric Brakes Australia
Australia
2 days using the app