Reviews (287)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.

February 24, 2025

免费版本推荐使用

motorcycle service manual shop
China
2 days using the app
January 14, 2025

REALLY GOOD, best app i used so far with distance for customer service chat! =)

BluLight's CBD Apoteket
Sweden
6 days using the app
August 6, 2024

good

PLC store
China
5 days using the app
August 7, 2024

Perfect app to help costumers

Unichef
France
7 days using the app
August 1, 2024

gut, die App erfüllt Ihren Zweck

Manzude
Germany
About 18 hours using the app
July 30, 2024

Very useful and convenient.

One Attack Discs
Hong Kong SAR
6 days using the app
July 1, 2024

1 minute installation, app works perfect. 5 stars!

Quizify
Germany
About 1 hour using the app
June 24, 2024

Wonderful inbox chat app and completely free. Great customer support!

Lavinta
Netherlands
4 days using the app
June 4, 2024

It's easy to use.

HIQILI Official Store
China
6 days using the app
May 28, 2024

Convenient for chatting. I tried it and it was good.

JNBCANADA
Canada
10 days using the app
Premio replied June 22, 2026

We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.