Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.
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Simple functions and easy to use. A great app for a startup website.
Chatway ist wirklich super! Die intuitive Benutzeroberfläche macht es zum Kinderspiel, Kunden zu unterstützen. Die Live Chat Funktion ist effizient und verbindet uns problemlos mit unseren Kunden.
superbe application gratuite à 100% super facile a utiliser et à configurer bravo et merci
Very useful, GOOD, simple and convenient
Thank you for the great review 🙏
Very good app! And it has a really good free AI service!
Thank you for the great review 🙏
9.16 Update: I WENT PREMIUM... Had some good sales by poppin' in on people and chatting them up and then learning I can see what people are typing before they hit send will allow for pre-emptive statements to the questions I know they are about to ask. If on the fence, just do it.
So I was looking for a semi-ai based chat app but the costs and to train it in what we sell would be very difficult and time consuming. These are high end car parts so the questions are VERY technical. I was also looking to unify our chat apps across the board and this app looked good after I tried and deleted a few others where the setup was a pain in the a$$ I was like forget this... Aside from a small token issue (completing incognito fixed it) that the support team handled in 5 minutes after I hit them up we were good to go.
The LIVE VIEW is awesome!. After having the app on for 5 minutes, i had someone at the product level, I chatted them up directly by saying the "parts you are looking at are ready to ship today!" and 5 minutes later, ORDER. I have a feeling I will go premium for the additional shopify integrations I am looking for. Don't wait, install this on your site today!
Inbox
The plugin is pretty good, it works very well.
Thank you for the great review 🙏
love it
I like it so much thank you
