Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.
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Excelente aplicación, live chat es perfecto para atender de forma rápida a los clientes.
Definitely recommend! Was having some initial technical issues, but those got quickly resolved. Customer service is great too and response time is perfect!
This app is very helpful , we can talk with customers smoothly from all over the world. I can check my Inbox every day to reply the inquiries and questions from customers. Excellent !
En intuitiv og god chat app
Prima app, goede ondersteuning
Very good and efficient to communicTe with customers
Great, simple and effective. The reason I went for chatway, I wanted someting straightforward easy to use and effective for the main purpose of web chat and chatway fulfills that.
Great app! Easy to use and access your inbox trough your phone. Incredibly easy to set up.
I had a display problem and the assistance helped me solve it, easy and intuitive app!
installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.