Chatway Live Chat & AI Chatbot

Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.

chatway is a great app to build trust with the customers. seriously its so good engage with customers who don't know what to buy, I have skin care brand so i'm so happy i find this app to get to know my customers so fast, thanks chatway

I would not recommend this company. After I deleted the app due to their co-founder's unprofessional behavior they responded with lies and when confronted with screenshots directly from the co-founder with his tag and photo choose to claim I had the wrong app instead of apologizing and holding him accountable. They have even updated their response several times and continue to email me about deleting my review instead of admitting what he did and making him stop. I even sent them the screenshots where he admits he had my emails but choose to continue anyway hoping to change my review but the company did not care. Since they refuse to hold him accountable I suggest you find a company that will hold staff accountable for bad behavior even if they are a founder. I personally would not trust a company that allows staff to be unprofessional nor their co-founder to lie in order to hide bad behavior.

Came from another app across to Chatway.
everything has worked seamlessly, I had a slight issue that got fixed immediately.
Having the ability to have 1 inbox where all my socials also go is a great addition.

Thanks, Chatway for making a great app

This app is perfect. We tried a lot of different chat apps and some were too confusing, some way too involved with AI - We just needed an app to help offer live chat when we were online, and FAQ's and a way for our customers to leave a message if we were offline. Pricing is awesome and helpful for small businesses. We really appreciate the customer service and pricing model.

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway.

After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers.

I strongly recommend this app for Shipify webshops.

I run a small business and started using this service without high hopes. To my surprise, it really helped me close sales, especially when customers worry about sizing. The ability to communicate directly through the inbox has been a game changer. I plan to use it for a long time. Marvin has also been great!

Lovely app, does everything you need it to do and for free! Inbox is very nicely detailed as well! Switched from Tidio, because they were pushing their subscriptions too hard

Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.

Amazing app, very useful. Now it is easier for potential customer to reach us without having to leave the page.

The support team even make the team to check the app through inbox to make sure it functions well. Thank you for such an usefull app