Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

August 1, 2025

I was really struggling with a few issues in the Zapiet app, but Jessica came to the rescue! Her customer service was outstanding. She was incredibly patient and resolved all my problems really fast. I'm so relieved and impressed by her efficiency and helpfulness."

The Flower Prince
Malaysia
2 days using the app
Zapiet replied August 1, 2025

Thank you so much for your kind words! I'm really glad I could help get everything sorted out quickly for you with our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you, and I’m always here if you need anything else. Your feedback truly means a lot!

-Jessica

July 30, 2025

Muiz is really Helpful and high efficient. Fixed our problems so quickly.

BalloonHK 氣球專門店
Hong Kong SAR
Almost 7 years using the app
Zapiet replied August 4, 2025

Thank you so much for your kind words! I'm really glad I could help and that we were able to resolve the issue quickly. If you ever need anything else, don't hesitate to reach out!

- Muiz

July 30, 2025

Jessica was very helpful. Solved the problem fast

Mariams Flowers
United States
About 7 years using the app
Zapiet replied July 31, 2025

Hi Gayane,

Thank you for your review and kind words!

I'm so please to have been able to help and get everything resolved with our Zapiet ‑ Pickup + Delivery app.

Please do reach back out if you have any questions or need any further assistance.

Warm regards,
Jessica

July 29, 2025

good interface, good support team
easy to set up, only took me a few hours to get everything (and it's a lot) all working correctly

Aphorial
United States
About 4 hours using the app
Zapiet replied July 30, 2025

Hi Lisa,

Thank you for taking the time to leave such a nice review, it is very much appreciated!

It was great chatting with you and helping to get our Zapiet ‑ Pickup + Delivery setup for you and your store.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

July 28, 2025

Very helpful and sweet. If it means anything, I tried using chat gpt to help me figure it out and I only made things worse meanwhile Valentina did it for me in two seconds! : D

DTF Printing NY
United States
2 months using the app
Zapiet replied July 29, 2025

I'm so glad to have helped and really appreciate you taking the time to leave such a lovely review for our Zapiet ‑ Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Valentina

July 24, 2025

Brian was such a great help. He go above and beyond to assist us.

Sense of Taste
Australia
Over 2 years using the app
Zapiet replied July 25, 2025

Hi Maria,

Thank you very much for your kind review of my support for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Brian

Edited November 4, 2025

Great support from Jeanette over the last couple of days, thank you so much!

Blush Blooms
United Kingdom
3 months using the app
Zapiet replied July 26, 2025

Hi Jon, it was truly my pleasure to help you! If you need anything at all, don’t hesitate to reach out, we’re always happy to assist. ❤️

-Jeanette

July 24, 2025

No other app can do what we needed in our particular situation. Top notch support from Angelo as well.

Quantum Farm
Canada
22 days using the app
July 24, 2025

Quick response to issue, with knowlegable fix in a very short time!
Helpful and friendly live chat

NNN Retail Ltd
United Kingdom
About 4 years using the app
Zapiet replied July 25, 2025

Hi

Thank you very much for the kind review for Zapiet - Pickup + Delivery.
Always happy to help, if you need us again you know where we are!

Jayne

Edited January 27, 2026

Betty is a great help to me!!
She is very detailed and solved my issue within a short period of time :)
Big bonus for her :)

Charlotte Puxley Flowers
Singapore
About 5 years using the app
Zapiet replied July 24, 2025

Hi there!

Thank you so much for your wonderful review. It was truly a pleasure assisting you with the rates configuration. If you ever need any help in the future, please don’t hesitate to reach out. We're always here to support you!

Best regards
Betty