Zapiet ‑ Pickup + Delivery
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Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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The app is really great and the support team especially Muiz have been quick to help and resolve any problems I faced with setup.
Thank you so much for your kind words and review!
We're thrilled to hear that you're enjoying the app and that Muiz was able to support you quickly during setup. Your feedback means a lot to our team, and we're always here if you need anything else.
Wishing you continued success with your store!
Had such a fantastic experience working with Jessica from the support team! Went totally ABOVE AND BEYOND helping my bakery set up the custom pickup settings we need. Really spent the time to understand the problem and find the right solution. Plus, Jessica was quick to respond, a great communicator and had a great attitude.
Hi Sabeena,
Thank you so much for your lovely review!
It was such a pleasure working with you and helping get everything set up just right for your bakery with our Zapiet ‑ Pickup + Delivery app. I'm so glad we were able to find the perfect solution together!
Your kind words truly made my day, and we are always here if you need anything else down the road. Wishing you and your bakery continued success!
Warm regards,
Jessica
We have used zapiet pickup + delivery for 5 years. We recently had a great customer support experience with Sandy who fixed an issue we had encountered in a very short time and to our satisfaction. Many thanks
Hello Robert,
Thank you for taking the time to write us this lovely review! It was a pleasure making sure that you were running our Zapiet - Pickup + Delivery latest version.
All the best,
Sandy
Support is very good. They don't just send you the link to fix the issue, they actually do it for you.
Thanks again.
Thank you so much for the kind words! We are really glad we could help and that you felt supported throughout the process. It's always our goal to not just point you in the right direction, but to make things easier by taking care of it for you whenever possible. If you ever need anything else, we are just a message away.
-Muiz
Valentina is a very good support, honestly their team helps me with all of my questions, they're very patient and they've fixed all my problems!
Hi Gabe,
Thank you so much for your kind words! I'm glad I was able to assist you with your questions and that you found my support useful,
Please feel free to chat back with us whenever.
Thanks, Valentina
I highly recommend Zapiet for any business looking to set up local delivery, in-store pickup, and shipping options. Pavlo assisted me with my setup, and he was absolutely incredible—resolving every issue I had and even offering thoughtful suggestions to improve how the app functions for both the store and our customers.
Hello Carmen!
It’s been an absolute pleasure having the call and assisting you. I’m delighted to hear that my help has been valuable.
Please don’t hesitate to reach out if you have any questions about the app—we’re always here to support you!
Warm regards,
Pavlo
First off, this is an incredible app with fantastic support. The AI agent, Zack, is impressively well-trained and was able to handle most of my questions with ease. When I needed to speak to a human, I booked a call and got connected with Jayne. She was absolutely lovely and took the time to help me with everything I needed. Great experience all around!
Hey Rojesh,
Thank you very much for the kind review for Zapiet Pickup + Delivery.
It was great to chat, hear that you could find a lot of answers yourself via our articles, then have a list to ask about & work through!
If you need us again you know where we are!
Jayne
So happy to have found this app! Exactly what I needed. Betty from customer service has been super helpful and quick to help me set everything up as I need it.
Hi there!
Thank you so much for your kind words and for taking the time to write a wonderful review. It was truly a pleasure helping you get the app set up. If you ever need a hand, we are always just a chat message away!
Thanks again,
Betty
Betty is patient, understanding and very detailed in going through the issues I was facing. She is always responsive and provides me straight to the point solutions to tackle my problem. I have not met such responsible and good service support team like her.
Hey there!
Thank you so much for taking your time to write such a the lovely review! If you ever need anything, don’t hesitate to pop into chat. We’re always happy to help!
Best regards
Betty
Support was quick, live and excellent. Essential for the less technical type online store owners.
Hi Monica,
Thank you so much for your kind words!
It was a pleasure helping you, If you ever need anything else, don’t hesitate to reach out.
All the best,
(real human) Lui
