Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

Edited October 21, 2026

Great help made it all easy fixed all I needed changed in 15 mins

Prado Flowers
United States
Over 1 year using the app
May 24, 2025

Krystabel in customer service solved a complicated issue I had, and did it while I was asleep. It was great news to wake up to in the morning! Thank you!

Canal's Liquors Pennsauken
United States
Almost 7 years using the app
Zapiet replied May 26, 2025

Hi there!

Thank you so much for taking the time to leave such a thoughtful review!

It was a pleasure helping you get your Zapiet - Pickup + Delivery widget back up and running on your store. If you ever need any help or have further questions, please don’t hesitate to reach out — we’re always here and happy to assist.

Warmest regards,

Krystabel

May 22, 2025

By FAR the best app support we have had in our transition to Shopify. Knowledgeable and fast with quick understanding of our unique needs. They left my store better than they found it.
And the app absolutely rocks at doing the job it's designed to do. Thanks so much!

Sparrow Hill Farm
United States
5 days using the app
Zapiet replied May 24, 2025

Hi Josiah!
​
Thank you so much for your kind words! It was such a pleasure speaking with you, and I'm so happy we could make your transition to Shopify as smooth as can be. Your store looks great - so glad Zapiet's Pickup + Delivery can be a part of your journey!
​
We're always here to help. Have a great day!
Anggy

Edited July 10, 2025

Love Zapiet and there customer service is great, always quick and super helpful!

Pretty Bites
Australia
Almost 5 years using the app
Zapiet replied May 22, 2025

Hi Claudia,

Thank you so much for the kind words! We're thrilled to hear you're loving Zapiet and that our support team has been helpful. We're always here if you need anything!

Warm regards,
Brian

Edited April 21, 2026

Genesis with Zapiet was amazing- helped solve a store issue that caused lost revenue and spent extra time with us on chat to ensure everything was working properly. Thank you so much.

Moss Flower Shop
United States
Over 3 years using the app
Zapiet replied May 17, 2025

Hi Meagan,

Thank you so much for the kind words! I’m SO happy we could get that issue sorted out and help get things back on track for Moss Flower Shop.

It was a pleasure spending that extra time with you on chat to ensure all your zip codes were correctly configured so your customers see the right rates for each location. I'm glad we could get everything running smoothly again.

Please don't hesitate to reach out if you need anything else. We're always here to help!

Best regards,
Genesis

May 13, 2025

I cannot find enough words, Angelo from Zapiet spent almost 3, 4 hours with me on the chat trying to help me out configure some complicated issues for my business needs. He successfully and patiently helped me out configure the app to the best he could. Thank you soooo much to Zapiet, and I recommend this app for any business need pickup and delivery.

Casa Laundry
United States
About 1 month using the app
Zapiet replied May 15, 2025

Hey Nadine!

Big thanks for the kind words! It was a real pleasure helping you get everything running smoothly. Glad we tackled those bumps together and landed on a setup that fits your biz like a glove.

Your shoutout goes a long way—not just with me, but the whole Zapiet team! If anything else pops up or you just want to double-check something, we’ve got your back.

Wishing you continued success,
Angelo

Edited May 3, 2026

I'm most impressed by the support. They are always quick and on the ball

Evans Flowers
United States
Over 1 year using the app
Zapiet replied May 15, 2025

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words and I’m really glad to hear the support has been consistently quick and reliable. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly with dependable pickup and delivery management.

If you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help.

Srivastav

May 9, 2025

App could use some work but customer service was great

Green Lane
United States
Over 4 years using the app
Zapiet replied May 13, 2025

Hi Jana,

Thank you so so much for leaving a review! It was a pleasure helping you set up your delivery limits. Glad we got everything sorted just in time for the Mother's Day rush. (:

Please let us know if there's anything else we can help with. Always here for you!

Cheers!
Ana

May 7, 2025

Their customer service was amazing and helped me get our store back on track!

The Ivy Florist & Gift Shoppe
United States
12 days using the app
Zapiet replied May 9, 2025

Hi there,

It made my day to read your review!! It was with pleasure! Now everyone will be able to order from your beautiful flower arrangements just in time for Mother's Day!

Always here to help. Have a great day!
Ana

May 2, 2025

This app solved my local shipping challenge. Easy to work with and great support from their team

Pumpkin Stack
United States
19 days using the app
Zapiet replied May 9, 2025

Hi Scott!

Thanks so much for your kind review - it made my day! It was a pleasure helping you set up your rates. Shipping settings can be tricky, so glad we were able to get everything up and running!

Shoot us a message anytime you need anything - always here to help. Cheers! (:

Laura