Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

April 5, 2025

Customer support is always great with Zapiet.

Pavlo in particular helped to resolve my issue.

Highly recommended.

Heaven Eat
Malaysia
Almost 3 years using the app
Zapiet replied April 7, 2025

Hi,

Thank you so much for your kind words! I'm really glad I could help. We're always here if you need anything else!

Warm regards,
Pavlo

April 4, 2025

Jessica was SOOOO helpful as always! She is always ready and on go to help me with any issues i may have!

Universal Taste
United States
8 days using the app
Zapiet replied April 6, 2025

It's always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery app!

Please do reach out if you have any more questions or need any further assistance (:

Warm regards,

Jessica

Edited July 8, 2025

Some issues with app working properly. Customer service did route us through the system and got it resolved, but took a little time. Thanks so much Jessica!

Recon Wear Moore
United States
Over 1 year using the app
Zapiet replied April 5, 2025

Hi Cameron & Cleigh,

Thank you for taking the time to leave a review, I really appreciate it!

I'm really glad that we were able to get a fix in place for your email notifications within our Zapiet ‑ Pickup + Delivery app.

If you have any questions or need any further assistance, you know where to reach us :)

Warm regards,
Jessica

March 31, 2025

the agent was very responsive, answered all my questions and fixed my issues.

Hédonie Paris
France
4 days using the app
Zapiet replied April 1, 2025

Thank you Sylvie for your kind words and for taking the time to leave a review for our Zapiet - Pickup + Delivery app (:

Please do not hesitate to reach back out if you have any other questions or need any further assistance!

Warm regards,

Jessica

March 31, 2025

Manuel was very fast and knowledgeable in helping me. very convenient for us and our business

Daily Garnish
United States
Over 1 year using the app
Zapiet replied April 2, 2025

Hi Isabelle,

Your kind review made my day! I'm so happy I was able to help quickly - getting your rates and widget set up so your customers can proceed with their purchases. (: Your menu looks delicious, by the way!

Let us know if you need anything else - always here for you. Have a great day!

Manuel

Edited August 25, 2025

Always a pleasure and quick responses to help with any issues that may arise. Great communications and easy to understand feedback with sometimes even providing visual aids. Great support. Thank you

Flowers by Bell
Australia
Over 5 years using the app
Zapiet replied April 2, 2025

Hi Fiona!

Thank you so much for the wonderful review! It was truly a pleasure assisting you today. If you ever need a hand in the future, don't hesitate to reach out. We are always happy to help!

Best regards
Betty

Edited December 23, 2025

My agent Jessica was very helpful, actually found some setup pieces I did wrong in other places not related to the call and helped me fix them.

KCookies
United States
11 months using the app
Zapiet replied March 30, 2025

Hi Christina,

I'm so pleased to have helped with the adjustment of your products within our Zapiet ‑ Pickup + Delivery app!

Thank you very much for taking the time to leave such a lovely review, I really appreciate it.

If you have any questions or need any assistance in the future...you know where to find us.

Happy Holidays Christina!
Jessica

Edited December 4, 2025

Great Help, Lui solved all my issues

Vape Cloud
Canada
Over 1 year using the app
Zapiet replied March 29, 2025

Thank you, Chance, for the wonderful 5-star review. I truly appreciate your support and I am glad I could help you out. If you ever need anything else, I am always here.

Lui

March 26, 2025

Maria was great and got us sorted and back online super fast - thank you Maria!

Buzzy Bee Bakery
United Kingdom
Almost 5 years using the app
Zapiet replied March 28, 2025

Thank you for your lovely review. It was a pleasure helping you out with your store.

If you need any assistance in the future do not hesitate in reaching back here.

Best,
María

Edited May 6, 2026

Very handy app. Great customer support. 10/10 would recommend!
Jessica was particularly helpful and went way above the call of duty!

**Updated 2026 - Ran into a small cart issue and support from Zapiet was quick and flawless. Genesis did a great job, still very happy with this app and the support.

Anseeuw Bros Ltd
Canada
About 1 year using the app
Zapiet replied March 28, 2025

Hi Christina, thank you so much for the update!

I'm so glad I could get that cart issue sorted out for you flawlessly. We love having Anseeuw Bros Ltd as part of the Zapiet family.

Thanks for being so great to work with!

Best,
Genesis