Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

February 21, 2025

Amazing support! Thank you! Highly recommend using this app. So far so good.

4x4 Offroad Centre
Australia
About 11 hours using the app
Zapiet replied February 23, 2025

Hi Daniel,

I truly appreciate you taking the time to write your review—your feedback means a lot! :)

It was a pleasure assisting you with optimizing your checkout flow using our Zapiet - Pickup + Delivery app. I'm glad we could find the best solution for your store!

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Warmest regards,

Krystabel

February 20, 2025

Gabriel was super helpful and fixed our issues quickly which was a huge help for our business

Sugar Bloom Bakery
United States
14 days using the app
Zapiet replied February 23, 2025

Hi Cheyenne,

I really appreciate the time you took to write us a review. It made my day!

It was great speaking with you, and I'm glad we could get your raets and checkout all sorted for your customers. We make a great team! (:

Let us know if there's ever anything else you need help with.

Warm regards,
Gab

February 21, 2025

Laura was fantastic - Had pulled an all nighter and was at the end of a very long day while I was talking to Laura and she found a solution for me as I nodded off.

Pacific Oyster Co.
Australia
13 days using the app
Zapiet replied February 23, 2025

Hi William,

Thank you for such an awesome review! You can always rest easy knowing we're here to help with everything you need. Glad I was able to assist with your store - and that you were able to catch some sleep! Everyting's running smoothly now!

Always here if you need anything. Cheers!
Laura

February 18, 2025

Jayne was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.

Fuller's of Tunbridge Wells
United Kingdom
Almost 5 years using the app
Zapiet replied February 19, 2025

Thank you so much for taking the time to leave a review; it was a pleasure helping you!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jayne

February 6, 2025

Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.

OMO TRANSFER
United States
20 days using the app
Zapiet replied February 9, 2025

Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.

February 5, 2025

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Floret + Foliage
United States
Almost 2 years using the app
Zapiet replied February 7, 2025

Hi Allison,

Thank you very much for taking the time to leave such a lovely review!

I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jessica

Edited May 5, 2025

jessica was quick and great to deal with. thank you!!!

The Enchanted Florist DFW
United States
About 5 years using the app
Zapiet replied February 7, 2025

Thank you for taking the time to leave a review, it's very much appreciated!

I'm glad to have helped and get everything sorted and tweaked on our Zapiet - Pickup + Delivery app (:

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

February 4, 2025

Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.

Clover Farms of Florida, LLC
United States
About 2 hours using the app
Zapiet replied February 6, 2025

Hi Kyle!

I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out.

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Have a wonderful day! (:
Leo

February 3, 2025

Jessica was very helpful in resolving my concerns as it relates to my theme and updates.

RawthenticPlus
United States
About 2 years using the app
Zapiet replied February 5, 2025

Hi Ashley,

Thank you very much for taking the time to leave a review!

It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica

January 24, 2025

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Bakersfield Pet Food Delivery
United States
Almost 5 years using the app
Zapiet replied January 26, 2025

Hi,

It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed.

Warm regards,
Pavlo