Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,893)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

December 11, 2024

Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!

5 Stones Coffee Co
United States
Over 3 years using the app
Zapiet replied December 15, 2024

Thank you so much for your kind words!

We're thrilled to hear that you're loving the app for managing your pickup and delivery orders, and that we were able to assist you.

If you need anything else, we’re always here to help! ☕✨

-Anggy

December 10, 2024

incredible support, helped with every step I needed assistance with.

Uplands
United States
6 days using the app
Zapiet replied December 13, 2024

Hi Ryan and the Uplands team,

It's been a pleasure to assist you and I am glad we have found a solution that works for you! I hope you'll enjoy using our app and it will be indeed helpful for your business. Feel free to reach out to us for any assistance you need around it!

Warm regards,
Pavlo

Edited March 13, 2026

Srivastav was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.

Calma Floral
United States
Over 5 years using the app
Zapiet replied December 15, 2024

Thank you so much for the wonderful 5-star review!

I’m really glad I could help get your store up and running again. It truly means a lot to hear your kind words about the support experience.

If you ever need any assistance in the future, I’m always here and happy to help.

Srivastav

December 9, 2024

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

ABoR REALTOR® Store
United States
Over 4 years using the app
Zapiet replied December 11, 2024

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

December 3, 2024

Very helpful with advice and step by step instructions on how to fix the issue.

Trillium Floral Designs
Canada
11 months using the app
Zapiet replied December 8, 2024

Thank you so much for the 5-star review!

We're glad to hear that the advice and step-by-step instructions were helpful in fixing the issue. If you ever need further assistance with pickup and delivery settings or anything else, feel free to reach out.

We're always here to help!

- Gab

December 2, 2024

Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!

ScottCakes
United States
5 months using the app
Zapiet replied December 8, 2024

We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site.

If there’s anything else we can assist with, don’t hesitate to let us know!

-Leo

December 3, 2024

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Fungi Akuafo Inc
Canada
Over 7 years using the app
Zapiet replied December 8, 2024

Hey Meg!!

Thanks for taking the time to leave a reaview. It was my pleasure to help you double-check your Zapiet setup. (:

I hope your business continue to grow as your Fungis do!!!

Have a nice one!
Manuel

December 2, 2024

All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!

Bloom Ranch
United States
6 days using the app
Zapiet replied December 5, 2024

Hi,

Thank you for the great review!

We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us.

Best,

-Steph

November 30, 2024

Spectacular, really listenened and got me through my issues. Friendly and knowledgable.
Kristine will get you back up and running!

Duckys Office Furniture
United States
Over 4 years using the app
Zapiet replied December 4, 2024

Hi there,

Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞

I greatly appreciate you! You're just too awesome! ✨

Take care & stay safe! 😃

Warm regards,
Kristine

Edited January 20, 2026

Jessica helped me with something that I've been trying to fix for a long time. She was very responsive & was able to fix the problem quickly. I am very appreciative!

More Than Cheese
United States
About 1 year using the app
Zapiet replied December 4, 2024

Thank you very much for the lovely review Erika, it's much appreciated!

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,
Jessica