Zapiet ‑ Pickup + Delivery
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Reviews (1,893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min
Hi there, this is Manuel!
Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!
Happy Holidays,
Manuel 🎄
We had so much help from Angelo today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Angelo
Hey Dave,
Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you, especially the pickup address and wording at checkout!
If you need anything else in the future, don’t hesitate to reach out – we’ve got your back!
Cheers,
Angelo
Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!
Hello Jessica,
Thank you so much for this lovely comment ! It was my pleasure
Do not hesitate to write us back, if we can help you with anything else.
All the best,
Sandy
Kristine helped me in such an amazing and efficient matter! Best service I've seen on any of these apps for sure. Thanks so much Kristine!
Hi Ays,
Thank you so much for the amazing review! 🤩
It was indeed a pleasure helping you set up your store's rates.🥰 Working with you was incredible! Always remember that we're here for you whenever you need.
Take care & Stay safe! 🌺
Kristine
Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul
Hi Bettina,
Thank you so very much for taking the time to leave such a lovely and kind review.
It was a real pleasure chatting and helping you to get all 3 methods back up and running on your store with our Zapiet - Pickup + Delivery app, along with a few other tweaks.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply:
Hi Emmanuelle,
Thank you so much for the 5 star review! 🤩
I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle!
Take care & Stay safe! 🌺
Kristine
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.
I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica,
Thank you so much for your kind review!
It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!
Warmest regards,
Krystabel
This app is perfect for helping my customers select their date/time for delivery or pickup.
Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.
Thank you highly recommend this app.
Hi,
Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.
Best wishes,
Bogi
Customer service is very responsive and fixed our issues right away!
Thank you so much for the wonderful review!
We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out.
Thanks again for choosing us!
-Leo
Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!
Hi,
Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.
Warm regards,
Pavlo
