Zapiet ‑ Pickup + Delivery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
Refine
-
By rating
Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)
Hi Sue!
It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (:
We're always here to help, so reach back out anytime. Have a wonderful day!
Anggy
Kristine was so lovely, and so prompt. Her help solved the issue in only a matter of time. thank you so much
Hi Tori,
It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made my day. (:
I hope you have a wonderful day!
Kristine
Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet.
This really saved my website. Thank you Laura!
Hi Joy,
It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together.
Always here to help with anything you need. Cheers!
Laura
They were professional and quick to address any issues that came up. Their commitment to resolving problems right away made the entire process smooth and stress-free. I would highly recommend their services.
Hi Lina!
Your review made my day! I am so happy we could help with everything you needed. Never hesitate to reach out to us if you have any questions - we are always here to help!
I hope you have a wonderful day!
Leo
As always, a super helpful customer service team - Jessica was super helpful today. They always take time to understand my issue, figure out a solution and execute that solution and even offer additional services like customizing the color of their widget to match my site.
Thank you so much, Molly! I really appreciate you taking the time to leave such a kind review.
It was a pleasure chatting and I’m glad I could help find a solution and make things work smoothly for you and your site.
Thanks again for your continued trust and support; please do not hesitate to reach out if you have any questions or need any further assistance!
Jessica
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there,
Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
Very prompt assistance Nandita and she resolved the issue very quickly.
Hello,
Thank you so much for your kind review! I’m really glad I could assist you and that you’re pleased with the support provided. Please don’t hesitate to reach out if you need any help in the future.
Best Regards,
Nandita
Outstanding customer service! Answered our questions quickly and helped us with a few special asks. :)
Hi Kristen,
Thank you very much for writing such a wonderful review!
I'm glad I was able to assist you and provide a positive support experience! If you ever have further questions, don't hesitate to reach out!
-Steph
Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!
Hi Sophia,
I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!
If there's anything else you need, don't hesitate to reach out. We're always here for you! (:
Have a wonderful day!
Angelo
Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.
Best wishes,
Zapiet Team
