Zapiet ‑ Pickup + Delivery
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Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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I am not joking when I say that I have never had a better customer service experience in my life. Jessica just fixed problems I didn't even know I had. And she made the entire user experience the best it's been in 8 years. I cannot thank her enough.
Hi Shawn,
Wow, your words truly made my day!!! I’m so glad I could help resolve those issues and make things run smoother for you and your customer's. Thank you for being such a loyal merchant for the past 8 years. Your trust and support mean everything, and I appreciate you letting me be part of your journey.
Cheers,
Jessica
Stephane from Zapiet was a DREAM. In a matter of a few moments he was able to identify the issue, resolve it and then took the time to explain it all to me in terms I understood.
Michelle
Cupcake Royale
Hi Michelle,
Thank you kindly for the wonderful review!
The pleasure was all mine. I'm glad we were able to get on a video call and get everything sorted quickly for you : )
And you can count on us to be there for you should you have any future questions!
Stephane
Jessica (support team) is a magician! She helped diagnose a coding issue that was really frustrating. She was so kind and went above and beyond to get this figured out for us. This just made me true Zapiet fan.
Hi Denise,
Thank you so much for your kind words! I’m really glad that I could get everything sorted and make the process a lot less frustrating. It was a pleasure chatting with you, and I’m thrilled to have you as part of the Zapiet family!
Warm regards,
Jessica
Jessica was amazing! She listened to my need, heard what we needed, figured out the best way to tackle the issues, and fixed the problem. Great customer service!
Hi Nick,
Thank you very much for taking the time to leave such a lovely review, it's very much appreciated!
It was really nice chatting and getting all of your products and rates up and working with our Zapiet ‑ Pickup + Delivery app, especially for local delivery.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Jessica was extremely fast and professional! Diagnosed the problems and fixed it right away
Thank you so much for your kind words! I’m happy I could quickly identify and resolve the issue for you. It was a pleasure assisting you, and I’m always here if you need anything in the future!
Kind regards,
Jessica
Outstanding troubleshooting and support by Jessica! Thank you for fixing my issue. Zapiet is the best!
Hi Franklin,
Thank you so much for your kind words! I’m really glad I could help resolve your issue quickly. We truly appreciate your support and are happy to hear you’re enjoying our Zapiet ‑ Pickup + Delivery app!
Warm regards,
Jessica
I had a couple of issue with set up when I changed some shipping options and Jessica was brilliant, she accessed the site, made the updates and explained all that she had done. Working perfectly now. Amazing!!
Hi Peter,
Thank you so very much for leaving such a lovely review, I really appreciate it!
I'm really glad to have been able to help with a few fixes with your setup and now everything is working as expected (:
Please do reach back out anytime if you have any questions or need any further assistance.
Warm regards,
Jessica
Everything was perfect. Advisor solved all my problems! Thanks a lot
Hi Denys,
I really appreciate you taking the time to leave such a nice review :)
I'm glad I was able to help and answer all of your questions.
Please do reach out if you need any further assistance!
Kind regards,
Jessica
Really helpful and impressive customer service from Jessica. Solved my problem with a few minutes and then went on to fix some other things that I hadn't spotted. Very much appreciated
Thank you so much for your lovely review Tim! I'm really glad I could help solve the issue quickly with our Zapiet ‑ Pickup + Delivery app — and catch a few extras along the way. It was a pleasure assisting you, and I truly appreciate your kind words. If you ever need anything else, I'm just a message away!
Jessica
Betty was super helpful with a query I had. She helped resolve the issue and also explain what it was so I knew what was going on. The team are always quick to solve questions on their live chat. Highly recommend.
Hi Shaun!
Thank you so much for your wonderful review! It was a pleasure assisting you with the app today. If you ever need help, feel free to reach out anytime.
Best regards
Betty
