Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

Edited December 8, 2025

I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. My system wasn't working properly and Lui immediately fixed the error. He was quick and efficient:) It's one thing to have an app that works and another thing to have exceptional customer service and support!! Thank you again Lui , you are exceptional~10/10 HIGHLY RECOMMENDED

Sweet Treasures
United States
Almost 2 years using the app
Zapiet replied August 27, 2025

Ann, thank you so much for your beautiful 5-star review. It truly means a lot. I am so glad I could support you with Pickup + Delivery and help make things run more smoothly for your store. If you ever need anything at all, I am always here for you.

Lui

August 25, 2025

Betty was amazing at helping me navigate through the issues i was having with the app, resolved them quickly and successfully.

House of Arum
Australia
About 1 month using the app
August 20, 2025

Jayne was so efficient in resolving my issues.

Joaquim Florist & Gifts
Singapore
About 5 years using the app
Zapiet replied August 21, 2025

Hi there,

Thank you for taking the time to leave a review.
Glad we could sort it out before you had to leave! If you need us again you know where we are!

Jayne

August 19, 2025

Thanks to Jessica for helping so quickly.

THE BBQ STORE PR
United States
26 days using the app
Zapiet replied August 20, 2025

It was a real pleasure Daniel and thank you for the lovely review!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited May 14, 2026

It takes all the manual processes we were using and streamlines and simplify's and easy to use

Mountain Lumber
Australia
About 3 years using the app
Zapiet replied August 19, 2025

Thank you so much for the wonderful 5-star review!

I’m really glad to hear that Zapiet – Pickup + Delivery is helping streamline and simplify your workflow by replacing manual processes with an easier and more efficient setup. That’s exactly what we aim to provide for growing businesses.

It’s great to know the app has been easy to use for your team, and if you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help.

Srivastav

Edited August 27, 2025

Incredibly helpful support, solved my issue immediately, and even suggested more ways I can improve my setup. So helpful!

A Cultivated Living
United States
13 days using the app
Zapiet replied August 19, 2025

Hi Joanna,

Thanks for the wonderful review!

It was a pleasure getting things sorted for your store, and I'm so glad you found the extra tips helpful. We're always here if you need anything else!

Best,

-Steph

August 19, 2025

Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.

Tom's Hay Farm
United States
5 days using the app
Zapiet replied August 22, 2025

Hi Omar,

That's lovely to see your review here, thank you for it!

It's been a pleasure to assist you, and hopefully you'll keep enjoying the app. I wish you every success for your store!

Warm regards,
Pavlo

August 19, 2025

I must say that I was getting very frustrated getting this setup, but ask support for help and Jessica was amazing!! She basically got me all setup and running in a very short amount of time. There support saved the day. I would of probably uninstalled the app if it was not for her. Great job Jessica!!!

Hoosier One
United States
1 day using the app
Zapiet replied August 20, 2025

Hi Lee,

Thank you so very much for taking the time to leave such a wonderful review!

I'm so pleased to have been able to help and get you all setup and ready with our Zapiet ‑ Pickup + Delivery app for you and your store.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

August 18, 2025

Jessica was extremely helpful and went above and beyond with helping with other things they noticed could be fixed. Thank you so much!

Xtreme Threads
Canada
Over 9 years using the app
Zapiet replied August 19, 2025

Hi Connor,

Thank you very much for taking the time to leave such a lovely review!

It was a pleasure chatting and helping you with a few different aspects of our Zapiet ‑ Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

August 15, 2025

The app is really useful, and their support is always quick to help. Betty understand my issue and got it resolved for me in no time :)

Honestly Tasty
United Kingdom
Almost 5 years using the app
Zapiet replied August 19, 2025

Hi Ailis! Thank you very much for your fantastic review and for taking the time to write such kind words. It was my pleasure to assist you! If you ever need any assistance, please don't hesitate to reach out to us. We are always here to help.

Best regards,
Betty