Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

September 3, 2025

Very robust app with fantastic features for different shipping setup. Support is top notch as well!

Chelsea Market Baskets
United States
28 days using the app
Zapiet replied September 4, 2025

Hi Matt!

Thank you so much for the wonderful review! It was a pleasure helping you get set up with the app. If you ever need a hand, please feel free to reach out to us anytime. We’re always happy to help!

Best regards
Betty

September 3, 2025

Excellent. Jessica was kind, personable and very knowledgeable. You got a good one !!

Melt Me Candle Co.
United States
7 months using the app
Zapiet replied September 3, 2025

Thank you very much Nicole for you kind words and lovely review!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

September 3, 2025

Stephane was super helpful in fixing an issue I had with the website widget today. I highly recommend Zapiet and their customer service is always quick and on point.

Hudson Meal Co
United States
Over 1 year using the app
Zapiet replied September 4, 2025

Hi James,

Thank you for the great review; I really appreciate you taking the time.

That was definitely a tricky situation with the blackout dates, and I'm glad I was able to find a solution to get your store's availability set up correctly for you.

Cheers,
Steph

Edited December 22, 2025

Jessica and Sri has been the most helpful support! She went far beyond our expectations to help us fix the bugs and issues on our website, making everything work exactly the way we needed. Thank you so, so much.

Barselgaven
Norway
5 months using the app
Zapiet replied December 10, 2025

Thank you so much for the 5-star review!

We truly appreciate your support and are glad you’re enjoying Zapiet – Pickup + Delivery.

If you ever need any help, I’m always just a message away!

Sri

September 1, 2025

I want to take a moment to highlight the incredible support I received from María. She was patient, professional, and went above and beyond to make sure every issue was resolved. Her guidance was clear, her communication was kind, and she turned what felt like a very complex problem into a smooth solution.

If you ever get the chance to work with María, you’ll quickly see that she’s not only highly knowledgeable but also genuinely cares about the success of the merchants she supports. A true asset to the team!

Beauty Elements
United States
3 months using the app
Zapiet replied September 2, 2025

Hi there!

Thank you much for your kind words. It was a pleasure to work with you and help you out with your store! If you ever need anything in the future do not hesitate reaching out so we can assist you.

Wishing you a lovely day!

Best,

María

August 30, 2025

Betty was a huge help in changing the locales on my checkout screen!

Lilac Gardens Floral Boutique
Canada
27 days using the app
Zapiet replied October 27, 2025

Hi Jennifer

Thank you so much for taking the time to write such a wonderful review. It was truly a pleasure assisting you. If you ever need any help, please don’t hesitate to reach out.

Best regards
Betty

August 29, 2025

The app works great for our needs (a lot of pickup locations), but the support is even better. Jessica went above and beyond to fix my issue and make sure everything was set up the right way, even past what I asked for help for. You can be sure you won't be left in the dark here!

Children's Health
United States
About 6 years using the app
Zapiet replied August 30, 2025

Hi Jason,

Thank you so much for your kind words! I’m really glad I could help you get everything set up with Zapiet - Pickup + Delivery and make sure it was running smoothly. We truly appreciate you taking the time to share your experience!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

August 28, 2025

The best customer experience with Betty when asking for support at late time.

Bazar Café Perú
Peru
8 days using the app
Zapiet replied August 28, 2025

Hi Rodrigo!

Thank you so much for the wonderful review! It was a pleasure helping you set up the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We are always happy to help!

Best regards
Betty

August 27, 2025

Sandy was excellent and installed the widget perfectly

Green Christmas Trees
United Kingdom
About 2 hours using the app
Zapiet replied August 28, 2025

Hello James,

Thank you for taking the time to write this lovely review! It has been a pleasure.

Do not hesitate to write me back, if there is anything else I can help you with.

All the best,
Sandy

Edited July 29, 2026

Genesis was very friendly and helpful. Thank you! Took care of our issue! very grateful!

Citrus Blue Healthy Foods
United States
Over 1 year using the app
Zapiet replied August 28, 2025

Hi Suzanne,

Thanks for the wonderful review!

It was a pleasure helping you troubleshoot the widget issue. I'm glad we could figure out the likely cause within your theme for you. We're always here if you need anything else!

Best,
Stephane