Zapiet ‑ Pickup + Delivery
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Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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The app can be a little tough to get going, but the support team is extremely helpful and got us up and running in no time.
Hi Chelsea,
Thank you very much for your review!
It was a pleasure helping to get our Zapiet ‑ Pickup + Delivery app up and running on your new theme.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Jessica is very helpful and able to resolve my issue quickly, she helped me to review the setting and applied some testings to make sure the setup is correct, excellent services
Hi Louis,
Thank you very much for your review and kind words!
It was a pleasure helping you with our Zapiet ‑ Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Support team (Betty) really helpful during a minor setup issue (which related to our customised theme).
Resolved the issue in a matter of minutes and provided updates throughout.
Many thanks!
Hi Peter!
Thank you so much for the wonderful review! I really appreciate your kind words and I'm so glad we were able to resolve the issue.
Feel free to chat in anytime you need a hand . We are always happy to help!
Best regards
Betty
Customer service for setting up Zapiet was INCREDIBLE!!!! I have struggled with my old system for far too long and Zapiet made it so easy and helped walk me through set-up so my online store can be successful!
Hi Becky,
Thank you for the amazing review! You absolutely made my day.
It was a real pleasure to dive in and get everything set up with you. I’m so happy we could tackle everything from the checkout page clarity to optimizing your shipping rules, making it all easier for you to manage.
We're thrilled to have you with us and are here for you if anything else comes up!
All the best,
Steph
She helped me throughout the process and successfully configured the local delivery and store pickup options for me. I can understand the product's logic well, but when it involves code, it gets a bit complicated. I'm very happy with the solution Jeanette found; I couldn't have done it without her support (I really couldn't have, she did it, lol).
Thank you so much for your review. It was truly my pleasure to walk you through our app and customize it to ensure it works according to your needs. Please let us know if there’s anything else we can do for you, it will be our pleasure to help.
I am very impressed with the support provided by the Zapiet – Pickup + Delivery team. Both Nandita and Betty demonstrated exceptional professionalism and dedication in assisting me. Betty went the extra mile to ensure that my concerns were fully addressed, providing clear and detailed step-by-step guidance throughout the process. Their thoroughness and commitment made the entire experience seamless and highly reassuring. I truly appreciate their outstanding support.
Hi there!
Thank you so much for taking the time to write such an awesome review! It was truly a pleasure helping you and getting everything sorted out.
If you ever need anything else, don’t hesitate to reach out!
Best regards
Nandita and Betty
Great system and fantastic customer support from Steph and the team!
Hi John,
Thanks so much for the great review!
Sometimes just talking it through is the best way to find a solution. It was my pleasure to help you track down that rate setting.
Best of luck with the big jersey launch and the upcoming season!
Cheers,
Steph
Worked with me for as long as it took to fix the issue. Unbelievable support!
Thank you so much, Gretchen! I really appreciate your kind words. It was such a pleasure working with you and helping fine-tune our Zapiet Pickup + Delivery setup. I’m so glad we got everything running smoothly with your delivery services. Don’t hesitate to reach out anytime, I’m always happy to help!
Cheers,
Jessica
Nandita helped me with my issues. She took the time to understand my issue and come up with a solution.
Hi Marc,
Thank you for the amazing review!
I truly enjoyed our chat session and helping optimize the app for your business.
Please know you can always count on us for continued support.
Regards,
Nandita
Lui was very helpful and was able to fix my issues quickly, double check that everything worked, and even found some missing delivery fees and added them in for me.
Hey Carrie!
Thanks so much for the wonderful review. It was truly a pleasure working with you and getting your store set up just the way you wanted.
If you ever need any more help, please don’t hesitate to reach out to us!
Warm regards,
Lui
