Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

September 23, 2025

Jessica was so helpful in helping me finish up my set up and fixing the issues I had with my store. Even gave the wonderful suggestion of changing the color to the theme we use. Thank you so much, Jessica!

Balloon Inflation Station
United States
2 days using the app
Zapiet replied November 6, 2025

Hi there,

Thank you very much for taking the time to leave such a wonderful review!

It was a pleasure chatting and helping you get everything setup with our Zapiet ‑ Pickup + Delivery app and adjusting the color of our widget to match your theme.

If you have any questions or need any further assistance, please do not hesitate to reach out!

Cheers,
Jessica

September 23, 2025

Jessica was extremely helpful and dove deep to figure out the issue happening with the language locales for our store. She was patient and explained everything she was doing step by step.
She also went above and beyond and helped make the cart images (local delivery, pickup, etc.) visually work with out store design better!
Amazing experience. Thanks Jessica!

Kosme Beauty
Canada
18 days using the app
Zapiet replied September 24, 2025

Thank you so much, Nichole! It was truly a pleasure working with you and your store. I’m so glad we were able to sort out the language locales and ensure the cart images fit seamlessly with your design. I really appreciate your kind words and your feedback on Zapiet - Pickup + Delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

September 19, 2025

Thank you so much for your help! Betty is the best!

All Me Flowers
United States
About 16 hours using the app
Zapiet replied September 22, 2025

Hi Almira,

Thank you so much for the lovely review! It was truly a pleasure assisting you with the app. If you ever need a hand in the future, please don't hesitate to reach out to us anytime.

Best regards
Betty

Edited November 11, 2025

Excellent app for our needs . Many thanks to Jessica for such a speedy response and help.

Donnybrook Fair
Ireland
Over 2 years using the app
Zapiet replied September 19, 2025

Hi Rob,

Thank you very much for the lovely review!

It was a pleasure chatting and helping you with the product date restrictions and a few little extras with our Zapiet ‑ Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

September 18, 2025

Jessica was absolutely brilliant! She was supportive, patient, and such a joy to work with throughout my setup—I honestly couldn’t have done it without her. We laughed our way through the tricky parts, and I truly appreciated her expertise, insights, and good humor. She stuck with me the whole time, and I’d rate her higher if I could!

WILD NOMAD
United States
5 months using the app
Zapiet replied September 18, 2025

Hi Tammy,

Thank you so much for your incredibly kind words!

I had such a great time working with you on your setup in our Zapiet - Pickup + Delivery app. It was a real pleasure to share a few laughs along the way while making sure everything was running smoothly. I’m so glad I could help and that you felt supported throughout the process.

If you ever need anything else or run into any questions, I’ll be more than happy to jump back in and assist.

Warm regards,
Jessica

Edited November 4, 2025

Excellent App and Outstanding Customer Support!!!

Lui was good at explaining where I was going wrong and the settings that I had overlooked!

I have many Apps and definitely don't get this level of support from them!!

Thank you Zapiet your the best *****

Ashurst Equestrian & Country
United Kingdom
About 2 months using the app
Zapiet replied September 17, 2025

Hey Esther! Thank you so much for that amazing review! If you need anymore help, be sure to let us know!

Lui

September 14, 2025

Betty is very professional. She managed to answer all my questions and also helped us ensure that all settings are correct. She even did make our online shop better. Thank you Betty

Little Farms
Singapore
Over 4 years using the app
Zapiet replied September 15, 2025

Hi Aimiel!

Thank you for the lovely review! I'm delighted I could assist you with setting up the Zapiet - Pickup + Delivery app. If you ever need a hand, feel free to reach out anytime. Happy to help!

Best regards
Betty

September 15, 2025

Superb support! I need it some support to set the app up to our own visual taste and Jeanette went above and beyond to find a solution and she did. Its nice to be part of the Zapiet family

Pichi Catering
United Kingdom
7 days using the app
Zapiet replied September 15, 2025

Hi Bela, thank you SO much for your review! It was such a pleasure meeting you and helping get your store up and running. If you ever need anything, we’ve got you covered!

Edited December 8, 2025

gave me the flexibility i needed to manage multiple locations for pickup, delivery and for my preferred timeslots. thank you to the support team especially Srivastav for his rapid resolution!

Baccanalle
Canada
About 5 years using the app
Zapiet replied September 16, 2025

Thank you so much for this amazing review!

I’m really happy to hear that Zapiet is giving you the flexibility you need to manage your locations and timeslots just the way you want. It means a lot to know that my support made a positive difference for you.

If you ever need anything , whether it’s refining your setup or exploring more features , I’m always here and happy to help.

Thank you again for taking the time to share your wonderful experience!

Sri

Edited October 22, 2026

fantastic support! thanks. Sri was very helpful!

Blooms Collective
United States
Over 1 year using the app
Zapiet replied September 11, 2025

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words and I’m glad I could provide the support you needed. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly and that your experience with our support team has been a positive one.

Thank you again for your support. If you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help.

Srivastav