Zapiet ‑ Pickup + Delivery
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Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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Jessica, in support Team, was extremely fast in terms of response and solving the issues that I was having. App is overall recommended.
Hi Michele,
Thank you very much for taking the time to leave such a lovely review!!!
It was a pleasure chatting and helping you with your Zapiet ‑ Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Thank you Nandita for assisting with my issue promptly!
Hello Felicia,
Thank you for taking the time to review.
We’re so pleased we could get your issue sorted quickly. Your feedback means a lot to our team and motivates us to keep delivering the best support possible. Don’t hesitate to reach out if there’s ever anything else we can help with.
Warm regards,
Nandita
Excellent customer service. Betty did the wonderful job. Very professional, knowledgeable and prompt. She went extra mile by checking all the perameters and finetuned everything. Go for Zapiet, you are in good hands!
Hi there!
Thank you so much for your wonderful review. I really appreciate you taking the time to share your experience. It was my absolute pleasure helping you out with the app. Please don’t hesitate to reach out if you ever need a hand!
Best regards
Betty
Pavlo & most recently Srivastav are always an incredible help!
Thank you so much for the wonderful 5-star review!
It truly means a lot to hear that the support has been helpful. I’m really glad I could assist and help keep things running smoothly for you.
If you ever need anything, I’m always here and happy to help.
Srivastav
Communicative. Friendly. Helpful and willing to do what it took to get the job done. So grateful for Sandy!!!
Hello Kristen,
It has been great to discuss and work with you to configure your store to match your needs. We've done amazing teamwork!
Do not hesitate to write us back, if we can help with anything else.
All the best,
Sandy
Sandy was very helpful and quick to pin point the issue I was experiencing even though it wasn't zapiet causing the issue .
Hello Darius,
Thank you for your lovely words ! Don't hesitate to write me back, if there is anything else I can help you with.
All the best,
Sandy
Best Customer Service! They do everything they can to help. Maria helped me and she did great job! App works perfect. Thank you, Maria.
Hi Joanna!
Thank you for your lovely review! It's been a pleasure helping you out with your store these past few days. Do not hesitate to jump in at anytime for assistance!
María
the people who are on staff to help walk through issues are great to work with
Hello Kia,
We appreciate your thoughtful feedback. It truly means a lot to us, and we’re glad we could meet your expectations. Feel free to contact us anytime you need assistance.
Regards,
Rutvik
Betty was a great help to me. They went above and beyond to help me, even fixing another issue that I hadn't brought up. They were quick and such a pleasure to work with.
I hope that I can get connected to Betty every time I need to chat with support!
Hi Evan!
Thank you so much for the wonderful review! It was truly a pleasure helping you with the issue you were experiencing with the app. If you ever need a hand again, please feel free to reach out anytime. We’re always happy to help!
Best regards
Betty
The customer service is top notch. I had questions and the agent helped me through the entire process. This App has always delivered and so has their support team.
Hi Michelle,
Thank you very much for your lovely review, it's much appreciated!
It was great chatting with you and I'm happy to have explained our product-specific preparation time feature.
If you have any further questions or need any assistance, please do not hesitate to send a message.
Warm regards,
Jessica
