Zapiet ‑ Pickup + Delivery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
Refine
-
By rating
Rutvik is always really helpful and does their best to answer questions or solve problems as quickly as possible!
Hello Victoria,
We’re happy to hear you’re satisfied with our service. Thank you, and please don’t hesitate to reach out in the future for any assistance.
Regards,
Rutvik
Was responsive, clear, direct and very respectful. Got what I needed fixed with no issues.
Hi there!
Thank you so much for taking the time to leave such a wonderful review! It was truly my pleasure assisting you with the app. I’m so glad I could help. If you ever need a hand again, please don’t hesitate to reach out anytime!
Best regards
Betty
Jessica from the Zapiet support team was super helpful and efficient. She quickly identified the issue and guided me in the right direction. Excellent customer service!
Hi Laurence,
Thank you very much for your lovely words and for taking the time to leave a review!
It was a pleasure chatting and if you have any further questions or need any assistance, you know where to reach us!
Warm regards,
Jessica
Great service. Followed up & made sure things were working :)
Hi Lisa,
Thank you very much for taking the time to leave such a lovely review!!!
I'm so happy to have helped so now your customer's can place their pre-orders within our Zapiet ‑ Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Great support from Betty, Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you, you guys are amazing
Hi Emma,
Thank you so much for your wonderful review! We truly appreciate your kind words. It was a pleasure helping you set up the app. If you ever need a hand, just drop us a message anytime. We’re always here to help! 😊
Regards,
Betty, Nandita Jeanette, Maria and Lui
Stephane was excellent - very knowledgable and went above and beyond to help me
Hi Becca,
Thank you for the amazing review! You absolutely made my day.
It was a real pleasure to jump in and help you tackle that confusion on the cart page. I'm so glad we could get it all sorted out before your store went live!
Wishing you success,
Steph
Exceptional, cannot fault your efforts Nandita. So grateful to have your support.
I'd like to add, that everyone at Zapiet is always keen to assist in anyway they can - Clemency & Rutvik have been supurb in helping me. Thank you.
Hello Kelly,
Thank you so much for your 5-star review!
It truly means a lot to us. We really appreciate you taking the time to share your experience, and we're so glad we could assist you. If you ever need anything else, we’re always here to help!
Best regard,
Rutvik
Srivastav was very quick to resolve the issue, he was friendly and professional the whole time. You could not ask for better service, thank you!
Thank you so much for the wonderful 5-star review!
I truly appreciate your kind words and I’m really glad I could help resolve the issue quickly while providing the friendly and professional support you deserved. It’s great to know Zapiet – Pickup + Delivery is continuing to support your store and help keep your order management running smoothly.
Your feedback means a lot, and if you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help.
Srivastav
Great support! They were able to quickly assist with a conflict that another app couldn't handle on their own. Thanks Salaj!
Hi Kristine,
I truly appreciate your kind words. It’s been a pleasure working with you as well, and I’m glad I could be helpful throughout the process. I look forward to continuing to support you whenever you need it.
Warm Regards,
Salaj
Jessica, in support Team, was extremely fast in terms of response and solving the issues that I was having. App is overall recommended.
Hi Michele,
Thank you very much for taking the time to leave such a lovely review!!!
It was a pleasure chatting and helping you with your Zapiet ‑ Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
