Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

Edited November 19, 2025

Absolutely BRILLIANT support from Jeanette and Lui! They solved our issues and even made our checkout better! BRILLIANT!

British Flowers direct by Evolve Flowers
United Kingdom
Almost 5 years using the app
Zapiet replied November 7, 2025

Thank you so much for the wonderful 5-star review, Fefe. I really appreciate your kindness and I am glad everything worked out perfectly for you. If you ever need more help, I am always here.

Lui

November 6, 2025

Zapiet not only create amazing apps, but they have a spectacular support team. Betty has helped me with every question I had during set up and maintaining the function of these apps on my website

A Slice of Jodie
Australia
About 4 years using the app
Zapiet replied November 7, 2025

Hi Jodie!

Thanks for taking the time to leave a review! We’re happy to hear everything went well and hope to serve you again soon.

Best regards
Betty

November 5, 2025

Lui provides awesome support. Quick and to the point. Thanks man!

Les fleurs de Mila
Belgium
About 5 hours using the app
Zapiet replied November 6, 2025

Thank you, Joris, for the 5-star review. We truly appreciate your feedback and are glad everything worked out well for you. If you need any further assistance, please don’t hesitate to reach out.

Lui

Edited December 31, 2025

Amazing! Great support! Thank you Rutvik!
and Allan! You are the BEST!

Pookadai Florist Toronto
Canada
About 1 year using the app
Zapiet replied November 5, 2025

Hi Karthick,

It was lovely to meet you and being able to help during a crucial time.

We are always here for you!

Best Regards,
Allan

Edited November 19, 2025

Jeanette took the time to find the problem, help me troubleshoot it, and even checked on things I was unaware of as a first time user. I am super impressed with the efficiency and scope of this support experience! Thank You!

Went back for more support and Lui was exceptional in helping me to further customize our customer experience. I am very impressed by the availability and high level of support we continue to receive. Thank You!

Blue Harbor
United States
14 days using the app
Zapiet replied November 6, 2025

Thank you, Kim, for the amazing 5-star rating. It was a pleasure assisting you and I am happy to know you had a great experience. If there is anything else you need, feel free to reach out anytime.

Lui

November 4, 2025

Zapiet always provide rapid response to support queries.

New Wave Fish and Seafood Market
United Kingdom
Over 5 years using the app
Zapiet replied November 5, 2025

Thank you so much for the 5-star review. We really appreciate your support and are glad everything went smoothly. If you need any more help, please feel free to reach out anytime.

Lui

November 3, 2025

Jeanette was incredibly helpful with our Zapiet setup! She made the tech support process easy and stress-free from start to finish.

Jackson Vaughn
United States
5 months using the app
Zapiet replied November 4, 2025

Hi Peter, thank you so much for your kind words! It’s been such a pleasure working with you and your team on the setup. Please know that if you ever need anything, we’ll always be more than happy to help.

-Jeanette

November 3, 2025

Sandy is great and needs a raise. She explained everything thoroughly and was patient with me. You all are lucky to have her on your team.

Critchfield Meats
United States
Almost 6 years using the app
Zapiet replied November 4, 2025

Hello Bryce,

Thank you so much for this lovely review ! It has been a pleasure working with you.
Do not hesitate to write me back, if I can help with anything else.

All the best,

Sandy

November 2, 2025

Steph was more than amazing helping me to get resolve all my concerns and get my account up and running. Very knowledgeable and patient. I really appreciate all the help!

Pinkpoptartbeauty
United States
5 months using the app
Zapiet replied November 3, 2025

Hi Burnai,

Thank you very much for the great review!

It was a pleasure speaking with you live and helping fine tuning our app to meet the needs of your business.

Rest assured that we'll be there to help every step of the way,

-Steph

October 30, 2025

Sandy was lovely and provided an excellent service and solution

Fairmont at Home
Singapore
Over 4 years using the app
Zapiet replied October 31, 2025

Hello there,

It was my pleasure to assist you ! Don't hesitate to contact us back, if you have more questions or need assistance.

Regards,
Sandy