Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

November 17, 2025

Amazing customer support, really breaksdown the issues face and suggests solutions - Betty support

Inside Scoop
Malaysia
Over 5 years using the app
Zapiet replied November 17, 2025

Hi Simon!

Thank you so much for taking the time to leave a review. I really appreciate it! 😊 If you ever need a hand or have any questions, don’t hesitate to reach out. I’m here to help!

Best regards
Betty

Edited October 19, 2026

Been using this app for years and it's great - intuitive and well thought out. The support is excellent, when I often have queries they are quick to respond and help me get the solution I need

Manor Christmas Trees - Formerly Peterborough Christmas Trees
United Kingdom
Over 2 years using the app
Zapiet replied November 19, 2025

Hello there!

Thank you for such lovely review, it was a true pleasure helping you out with your store. If you need anything else down the road do not hesitate in reaching back here, we are always happy to help!

All the best,
María

November 17, 2025

Excellent experience with customer support. Jessica went above and beyond to help set up our products and pricing. Quick, knowledgeable, and very professional. She was attentive to my website and offerings and helped customize features so it catered to our customers and offerings.

Safe Road Services
United States
About 3 hours using the app
Zapiet replied February 11, 2026

Hi Matthew,

I really appreciate your lovely words and for taking the time to leave a review!!!

If you have any questions or need any further assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message.

Cheers,
Jessica

November 16, 2025

Pavlo provided excellent support. He was very helpful, clear, and resolved my issue quickly. Great experience!

Ali Dream Flowers
United States
About 18 hours using the app
Zapiet replied February 21, 2026

Hi,

I truly appreciate you taking the time to share your feedback. I’m glad I could assist and get everything sorted out quickly for you. It was a pleasure supporting you, and our team is always here if you need any further help!

Kind regards,
Pavlo

Edited November 17, 2025

Jesica has been extremely helpful and patient - it was a pleasure working with Jessica

Love Park Pretzels
United States
2 months using the app
Zapiet replied November 17, 2025

Thank you very much for taking the time to leave such a lovely review!

It was a pleasure chatting and help you get your rates sorted and a few other things within our Zapiet ‑ Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

November 14, 2025

Betty customized my theme super quick and really helped me understand some features (the conditional behavior with tags for shipping). She did really well!

Deux Pates Gluten Free Bakery
United States
About 4 hours using the app
November 13, 2025

Stephane was super quick to resolve our issue and answer additional questions - very impressed with the support.

R&S Automation, Inc.
United States
About 23 hours using the app
Zapiet replied November 14, 2025

Hi Sophie,

Thanks for taking the time to write such as wonderful review!

It was a pleasure helping you get our checkout widget, a personal favorite feature of mine, setup on your store. This will give your customers the very best checkout experience out there!

If you ever need any further help, we'll be there for you,

-Steph

November 13, 2025

This app is amazing! It does exactly what I need and more. While the tiers can be expensive, the program is pretty worth it overall. The support team in particular is amazing and very responsive. Lui did a great job resolving my issues and was super communicative!!

Krumb Baking Company
United States
3 months using the app
Zapiet replied November 14, 2025

Thank you so much for the 5-star rating, Liliane. I am delighted to know you had a smooth and positive experience. If there is anything else you need, I am always here to help.

Lui

November 10, 2025

Thanks for the fast respond. Fixed my website, ready to make sales.

Eggleston Farm Fresh Foods
United States
About 6 years using the app
Zapiet replied November 11, 2025

Hi Patricia,

Thanks so much for your feedback! We’re glad everything’s working smoothly now. I wish you lots of success with your business!

Feel free to reach out to us any time if you need any help.

Warm regards,
Pavlo

November 10, 2025

Stephane went out of their way to help me. I was very confused and they were easy to work with and took it step by step for me. Top notch customer service! This was my first experience with the app, I am very pleased!

Love Potions Adult Boutique
United States
About 5 hours using the app
Zapiet replied November 11, 2025

Hi Chloe,


Thanks for the wonderful review!

I'm glad to see that your first experience with our app was a good one! For my part, It was a real pleasure working with you to get your site running with our Zapiet - Pickup + Delivery app.

And if you need any help in the future, you can count on the same level of support our team!

-Steph