Zapiet ‑ Pickup + Delivery
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Reviews (1,893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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Anggy provided all the help needed. The app itself is very solid. Happy!
Hi Margot,
Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.
I hope you have a wonderful day! 🌞
Anggy
I am very happy with this app. The team was really responsive and they get back to us fast. A bunch of people have helped through the app, taoday was Pavlo, and the issue was resolved within an hour.
Thank you for the review! So glad you're happy with the app and our team was able to help you quickly.
Best wishes,
Bogi
Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!
Stephane was very thorough in explaining how to resolve my issue and why the approach I had intended to take would not work as expected. She also resolved a related display issue we've been having.
Hi Scott,
Thanks for the awesome review!
I'm glad I could help get things running smoothly for you and give a quick assist on the custom time slot setup.
If anything else comes up, let us know and thanks for the shout out!
Steph
Just had help from Genesis on the support team - helped me get the app running tuned into my theme
Quick, friendly, accurate
Thanks G!
Hi Urvesh,
Thank you so much for your review and for the wonderful 5 stars!
It was an absolute pleasure assisting you with your checkout button and getting those DNS settings sorted out. I'm so glad we could get the app running perfectly and tailored to your theme just the way you needed.
Your kind words truly made my day! If you ever need anything else down the road, please don't hesitate to reach out. We are always here to help.
Wishing you and Gujarati Rasoi tons of success!
Best regards,
Genesis
Support is incredibly responsive and thorough. Wow - exactly how it should be!
Hi Jason!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and helped you out clarify the questions you had with Rates by Distance!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁
Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.
Hey Chris!
Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you!
We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else.
Cheers,
Angelo, Kristine, Herman and Jeanette
Stephane has been really helpful trying to resolve an issue keeping us updated along the way. Great, speedy service, keep up the good work!
Hi Lewis,
Thank you so much for the awesome review : )
I'm glad we were able to get things sorted between our app and your subscriptions. You can count on us to deliver the best experience for you to get your business rolling!
-Steph
This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Allan helped with a lot of things. He is a huge help and we appreciate her a lot!
Hi Suzy, thank you so much for the 5 star review! I truly appreciate the kind words and I’m really glad I could help resolve those issues for you. It means a lot to read your comments.
Allan
Very prompt and helpful. She is very clear with her instructions and the issue has been rectified within one hour.
- Thank you, Klaudia
Thank you for your kind words!
I'm glad I could assist you promptly and help resolve the issue with your pickup and delivery rates. It turned out that one step was missing in the integration with Intuitive Shipping, and I'm happy we could get that sorted for you.
Please don’t hesitate to reach out if you need any further assistance!
Klaudia
Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)
Hi Ahsan,
Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!
It was a pleasure assisting you and ensuring your customers are satisfied!
If you ever need any further assistance, don’t hesitate to reach out. Our Zapiet team is always here and happy to help!
Warmest regards,
Krystabel
