Zapiet ‑ Pickup + Delivery
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Reviews (1,893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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All staff members have amazing customer support skills. They also reply rapidly so it didn't take much time to solve the case.
Thank you guys!
Hi Okita!
You're very welcome! We are really glad to hear your positive feedback. It's always our pleasure to assist you promptly. If you have any more questions or need anything else, feel free to reach out anytime. We are always here to help!
Warm regards
Betty
Betty with tech support was absolutely excellent. We're a flower shop in the San Antonio area, and have been using the app for a long time. Betty understood my issue and got answers for me right away. She event went above and beyond when she noticed some things that could use updating on my page with their system to make it work even better. I appreciated that so much! Very happy with the App AND their tech support!
Thank you so much, Amanda, for your wonderful review!
It was truly a pleasure. I’m so glad I was able to resolve your issue quickly, and I’m especially happy the extra updates I suggested helped make things work even better for you and your store.
I really appreciate your kind words, and I’m delighted that Zapiet - Pickup + Delivery continues to be a helpful tool for your business.
If you ever need anything else, please don’t hesitate to reach out.
Warm regards,
Jessica
Chat is very helpful! Shoutout to Leo!
Hi Sara!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to solve the conditional activation issue you had!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁
They are so responsive! I really appreciate how quickly they answer questions and get you up and running! Clemency was great!!
Updated reply 20 Nov 2024:
Hi there,
Thank you so much for your kind words! It was my pleasure helping you with your locations and theme :) Please do not hesitate to reach out if there is anything else we can help with.
Hoping you have a lovely day,
Clemency
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Hi Byron,
Thank you very much for taking the time to leave a review!
It was a pleasure chatting with you and getting everything set-up (especially your rates) for your launch within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.
Hi there!
Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here
Best,
María
Genesis was extremely helpful and answered multiple questions. Even logged into my store and solved some things herself.
If the support wasn't so good, I would not use this app. LFG thank you so much!
Hi there,
Thank you very much for taking the time to leave a lovely review!
It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app.
If you have any questions or need further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. We had an issue with the pickup feature presenting properly but one of their reps, Joe was very helpful in quickly providing a fix.
Hi Michael,
Thank you so very much for you lovely review and kind words!
It's always a pleasure chatting with you and trying to help you with your complex fulfillment rules within our Zapiet - Pickup + Delivery app.
I'm looking forward to your next challenge (:
Cheers,
Jessica
Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.
Thank you Jo for taking the time to leave such a lovely review!
Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app.
Warm regards,
Jessica
I would like to thank Diego from the support team, he walked me through the set up and adjust to suit our needs. so thank you. the apps works great and looks amazing, this really should improve everything..
Hi Sophie,
It was a real pleasure helping you set up our widget!
If you need anything else, feel free to reach out. Our team is always happy to assist.
Welcome aboard!
Warm regards,
Diego
Their support is excellent! Salaj is most helpful in correcting issues that come up quickly
Hi Chelsie,
I truly appreciate your kind words. It means a lot to hear that you find our support excellent. We’re committed to ensuring your experience with Zapiet is smooth and reliable, and feedback like yours motivates us to keep raising the bar.
Thank you again for taking the time to share this. We’re always here to support you whenever you need.
Warm regards,
Salaj
