Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,893)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

June 16, 2024

Fantastic help form Pavlo! Thanks

Allden Woodworks
United Kingdom
5 months using the app
Zapiet replied June 23, 2024

Hi Edward,

I am glad to hear that I have managed to help you. Thank you for the review!

Please do not ever hesitate to reach back to us if you need any assistance.

Warm regards,
Pavlo

June 12, 2024

It's easy to use with the great customer service, solving any issue within minutes.

THE HONEYCAKE
Australia
About 5 years using the app
Zapiet replied June 14, 2024

Hi
Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly.
Always happy to help!

Jayne

June 12, 2024

Great support and customization. This app allows us to set everything up quickly and accurately so that we can offer local delivery, pick-up and shipping.

Booth Creek Wagyu
United States
2 months using the app
Zapiet replied June 14, 2024

Thank you very much for taking the time to leave a review, it's very much appreciated!

It was such a pleasure chatting with you and getting our widget installed on your cart page from our Zapiet - Pickup + Delivery app where your customer's can choose between pickup , local delivery & shipping.

Please do not hesitate to reach back out if you have any questions or need any assistance.

Warm regards,
Jessica

Edited May 20, 2026

I required urgent assistance as the shipping rates on my store were not displaying correctly. Jessica responded promptly and efficiently resolved all issues within approximately 35 minutes.

Baked by Steph
United Kingdom
About 3 years using the app
Zapiet replied June 14, 2024

Hi Steph,

Thank you so much for taking the time to leave your review, it's greatly appreciated!

It was really nice chatting with you and getting your shipping rates up and working within our Zapiet ‑ Pickup + Delivery app and into your Shopify shipping profile.

If you need any further assistance or have any questions, please do reach out!

Cheers,
Jessica

June 10, 2024

Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!

Too Sweet Cakes
United States
Almost 2 years using the app
Zapiet replied June 13, 2024

Hi Shelbi,

Thank you so very much for leaving such a lovely review!

It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited August 6, 2025

Our problem was solved in a matter of minutes, thank you for your expert help!

Mill Street Brewery
Canada
About 5 years using the app
Zapiet replied June 2, 2024

Hi Arthur,

Thank you very much for taking the time to leave a review and I'm so glad that it was a quick fix (:

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

May 22, 2024

Easy to integrate and covered all shipping/delivery/pick up options we needed.
Support is outstanding! Fast and professional.

NETO Chocolate
United States
9 months using the app
Zapiet replied May 24, 2024

Hey there!

Thank you for your kind words! It was nice to help you with your rates.

If you ever need any assistance do not hesitate to get in touch with us again!

May 21, 2024

Stephane was very patient and helpful towards giving me solutions to my requests. Gracias!

Baja Farm Fresh
Mexico
About 1 year using the app
Zapiet replied May 24, 2024

Hi,

Thank you very much for your great review!

It was a pleasure assisting with the widget configuration. If anything arises, we're more than happy to help

-Steph

Edited March 5, 2026

Great app, works well and does a lot for us. Can be customized to fit other needs too, great support team for custom needs. Thank you :D

LADY WONG
United States
Over 2 years using the app
Zapiet replied May 22, 2024

Thank you so much for the wonderful 5-star review!

I’m really glad to hear that the app is working well for your needs and that the flexibility and customization have been helpful for your business. Your kind words about the support team truly mean a lot.

If you ever need any assistance or want to explore more custom setups, I’m always here and happy to help.

Srivastav

May 1, 2024

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
United States
About 2 months using the app
Zapiet replied May 5, 2024

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica