Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,893)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

April 25, 2024

I have only been using it for about 1 week but it's been seamless and tech support was very helpful.

Prizefighter Bottle Shop
United States
7 days using the app
Zapiet replied April 28, 2024

Thank you Dylan for your lovely review!

I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.

Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 23, 2024

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
United States
Over 5 years using the app
Zapiet replied April 24, 2024

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!

Thank you!

-María

April 17, 2024

The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.

Hilo Design Center
United States
22 days using the app
Zapiet replied April 21, 2024

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!

- Herman

April 11, 2024

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.

Would definitely recommend to anyone!

King Street Meat Co
Australia
8 months using the app
Zapiet replied April 13, 2024

Thank you so much for your glowing review! Your recommendation means a lot to us!

We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.

If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!

- Klaudia

April 9, 2024

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
United States
About 4 years using the app
Zapiet replied April 12, 2024

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph

April 9, 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
United Kingdom
5 months using the app
Zapiet replied April 12, 2024

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica

April 2, 2024

Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.

Blueberry Hill Meals
United Kingdom
8 months using the app
Zapiet replied April 6, 2024

Hi Victoria!

Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!

-Veno

Edited August 4, 2025

Jessica was awesome, she was very responsive and fixed my issue in a few mins. Thank you so much! =)

Cuppacakes.com.sg Singapore
Singapore
Over 1 year using the app
Zapiet replied April 5, 2024

Thank you Jee...I'm so glad to have been able to help and get a quick fix in place :)

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

Edited April 8, 2024

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Tinker Coffee Wholesale
United States
10 months using the app
Zapiet replied April 1, 2024

Thank you very much Jeff for taking the time to leave a review!

Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

Edited September 28, 2026

Joe was very helpful in finding a solution for why our shipping and store pick-up settings were not firing properly when customers were using Shop Pay. He was patient and very communicative.

The Mill
United States
Over 8 years using the app
Zapiet replied April 1, 2024

Thank you for taking the time to leave us a review. We’re so glad you’re happy with your experience! Anything you need, please let us know. It is always our pleasure to help.