CP: Order Editing & Upsell
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We’ve had a great experience using the ClickPost Order Editing app. It allows customers to easily update addresses, change sizes, or modify orders post-purchase, which has significantly reduced our support queries. Support team is responsive and helpful whenever needed.
Hi Vineet! Seven months together, thank you for sticking with us! We'll keep improving our support and the order editing experience. Lots more on the way!
Clean and simple app, no unnecessary complexity. Helps customers manage their orders themselves, which has saved us a lot of time daily.
Thank you for the review, Saif! Clean and simple is exactly what we aim for.
We will keep improving our support and the upsell experience. Watch out for what's coming next!
good app , it helps the clients to identify the data where customer modified the details of orders. also helps the customers edit the data on their end for smoother operations. it helps the organization to save the support cost and time.
Hi Sneh, thank you for sharing the savings in support cost and time! We will keep improving our support and the order editing experience. Stay tuned!
This has been reducing the number of emails we receive to update orders. It's easy to use and set up and the developers have been very receptive to changes and suggestions and quick to respond to emails.
Thanks for sticking with us and sending over feedback, Sam. You have been one of our early adopted and really helped shape the product. This this made my day.
Clickpost been a great upgrade for our store. Customers can log in, check their info, and manage everything easily, which has made the whole experience feel smoother and more professional.
Hi Yogita, thank you for the shout out!
We are constantly improving our support for you and the order editing experience for your customers. Keep an eye out for what's next!
We just installed Clickpost a few days ago and honestly it's been a very smooth experience. Setup was way easier than I expected and everything worked right out of the box. The order editing feature is exactly what we needed since customers always want to change something after checkout.
Smit helped us get everything configured and answered our questions super fast.
Hi Anand! Thank you for the shout-out to Smit, he is really committed to getting merchants set up quickly and cares a lot about their happiness!
We will keep improving our support and onboarding. More coming soon!
Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth.
Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.
Hi Anand! Thank you for the shout-out to Smit, he is always quick to jump in and solve merchants problems!
We are constantly improving our support for you and the order editing experience for your customers. Plenty more ahead!
If you are scaling and find your support team is spending 20%+ of their time fixing order typos or swapping sizes, Order Edit by Clickpost is an essential ROI tool. It pays for itself in saved labor hours almost immediately.
Thank you for the shout out, Yash!
We are constantly improving our support further for you and the order editing experience for your customers. Even more ROI on the way!
Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.
Hi Kishandeep! Eight months together, thank you for sticking with us!
Smit is really committed to helping and making merchants happy, so thank you for the shout-out.
We will keep improving our support further. Exciting things ahead, stay with us!
We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.
Good to hear both the self-serve edits and the upsells are working for you. Eager to take that upsell revenue up further! It's always a pleasure working with GHC team.