Reviews (137)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, Shopify‑focused helpdesk that centralizes email, chat, social, and phone with order data in each conversation. They report faster responses, reduced workload, and strong self‑service deflecting many tickets. AI tools and automation streamline routine tasks, while deep Shopify and call integrations, clear analytics, and a modern interface stand out. Many praise the onboarding, migration support, and cost‑effective pricing, including a helpful free plan.

November 4, 2024

Woodson & Bros.
United States
6 months using the app
September 30, 2024

SHOP| TudungPeople Singapore
Singapore
7 months using the app
August 27, 2024

ORTTU
United States
4 months using the app
July 31, 2024

NAKEDMD Medspa
United States
6 months using the app
March 15, 2024

Starbond
United States
About 2 months using the app
June 26, 2024

Kuba Audio
Brazil
9 months using the app
May 22, 2024

Centrale Fillers
France
About 1 year using the app