Reviews (137)
Overall rating
4.9
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful, Shopify‑focused helpdesk that centralizes email, chat, social, and phone with order data in each conversation. They report faster responses, reduced workload, and strong self‑service deflecting many tickets. AI tools and automation streamline routine tasks, while deep Shopify and call integrations, clear analytics, and a modern interface stand out. Many praise the onboarding, migration support, and cost‑effective pricing, including a helpful free plan.
Refine
-
By rating
April 19, 2024
Great software, even better customer service.
alarmsysteemexpert.nl
Netherlands
29 days using the app
June 16, 2026
wondernara
Netherlands
22 days using the app
May 4, 2026
Dermazen
United States
5 months using the app
April 26, 2026
Natulim eu
Spain
2 months using the app
February 27, 2026
Racewax.com
United States
16 days using the app
February 17, 2026
Paldy
Slovenia
About 2 months using the app
October 19, 2025
Säker
Canada
Over 1 year using the app
October 14, 2025
Stantt
United States
Over 1 year using the app
June 6, 2025
Nolaskinsentials
United States
Over 1 year using the app
March 31, 2025
Petworld
South Africa
Over 1 year using the app
