Reviews (137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful, Shopify‑focused helpdesk that centralizes email, chat, social, and phone with order data in each conversation. They report faster responses, reduced workload, and strong self‑service deflecting many tickets. AI tools and automation streamline routine tasks, while deep Shopify and call integrations, clear analytics, and a modern interface stand out. Many praise the onboarding, migration support, and cost‑effective pricing, including a helpful free plan.
Refine
-
By rating
very helpful and quick
Very nice and full featured with a modern interface. Great service too.
RichPanel is the most cost effective and reliable option for cs.
Good App
Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend
First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!
I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking forward to our next project together
Very quick and helpful!
perfect
Very helpful
