Richpanel: AI Customer Support

THey are quick to fix the issue

Perfect. Would change nothing

Good app, help to save lot of time (respond to facebook and email in the same page) the support is wonderful !

Thanks to the Richpanel team who have a fast and effective support team and an application that helps a lot in personalized customer service.

Amazing app! Still learning with the free plan, but will upgrade to a paid plan soon. The installation and integration is very straight forward, very easy to navigate. And the customer service is brilliant!!! always there to help, even helped me to customise the homepage according to my design. Thank you so much guys. Highly recommended

Update: Jag har nu fått fantastisk service och hjälp när det gäller att lösa Instagramkopplingen. De spenderade all tid och attention som behövdes. Mycket nöjd! Jag använder den här appen för att samla all min kommunikation med kunder, i alla kanaler, på ett ställe. Den var lite snårig att förstå i början, men den funkar bra. Tyvärr har den inte koppling med Instagram (meddelanden och kommentarer), så den fyller inte helt syftet att ha allt på ett ställe. En annan sak jag saknar är att det inte finns någon mobilapp. Jag kan svara på meddelanden via mailen, men inte se någon historik eller så. Det gör att jag är bunden vid att arbeta med min dator, när jag gärna hade sett att jag kan jobba helt mobilt. Men på det stora hela funkar den som förväntat. Servicen från Richpanel är väldigt bra och snabb!

Richpanel is an e-commerce customer service helpdesk that has integrated well within our business and reduced the workload of our customer support staff significantly.

The implementation of Richpanel was a smooth process with good support from the company in any queries we had during the early stages of using the software.

This is exactly what I've been looking for. Since my business is small, I'm so grateful for their free plan. It fits my needs perfectly and when I reached out with a question they responded right away.

Love this app! It offers you so much about the customers that contact. The support is amazing they really helped me to get started. I am new to this so i am looking forward to learning about what else the app can do! : ) Thank you!

I have a super small business where it's just me and i love how this allows me to have all of the various channels connected to one app without having to pay an astronomical amount of money. The support team (who did not ask me to leave this btw) was super helpful and patient. They got on a zoom call and walked me through a process that was too technical for me to figure out. I inquired if they had an app, which they didn't at the time, but they allowed me to join the beta version of the app. I'm honestly just really pleased with the service all around.