Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
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Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.
Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌
We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.
We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!
Brett and the team at Helium helped us immediately and clearly provided instructions on our questions. They were soooo helpful and we were able to set up what we needed for our wholesalers! We are very pleased with the assistance and the app is working out great for us!
Happy to help! Your wholesale sign up form is looking ✨ fantastic ✨ 😄
We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app).
The app works well for us and we would highly recommend Helium for their support too!
Thank you for taking the time to leave a review! We appreciate it. 😊
Great and easy to use app! It solved our issue of Wholesale Registration on our Shopify store by allowing us to seamlessly collect the information that we need. When I needed to add internal links to our Wholesale Agreement, Katelyn walked me right through it! Great service!
Thanks for the kind words, Hill Country! Your wholesale application form is looking fantastic 👏
Game changer! Customer Fields really help us level up our account creation process. The app works great but the customer service was even better. We use a lot of apps that offer little to no support, Josiah went way out of the way to help us get things switched over and running.
Thanks for *carving* out some time to leave a review! 🏂
This app is great- it's the only app available that gave us the ability to fully customize our customer accounts and using tagging to integrate with our ESP for specific segments. Their support was incredible and helped us get things done very quickly to our exact specifications. Highly recommend!
This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!
We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!
