Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
Refine
-
By rating
This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!
We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!
Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.
Thank you for the excellent feedback!
This is a superb app. It does what it says on the tin, and does it well. The support is top touch and professional. Best of all, it is very developer-friendly and the documentation is good, which means excellent extensibility.
This is truly music to our ears! What a fantastic compliment to our product and engineering team. 😊
Great app that is simple to use!
Most importantly and notably all the support staff were extremely friendly, helpful and efficient.
We will definitely be using them on our current store and on new stores in the future!
Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.
This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️
Great support & great product when you are looking to extend beyond shopify's current registration forms. We use it for: Tax exempt checkboxes, submitted tax exempt forms, customers inviting other customers & I assume it can do much more!
Excellent use cases 👏
Thanks so much for taking the time to submit a review!
Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!
I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.
Thanks for the recommendation! Our support team is happy to assist if any other questions come up 👍
