Reviews (351)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.

January 28, 2026

Great app to manage customer data fields and combine it with a registration form. Also great service from the team!

IJswinkel.nl
Netherlands
About 1 month using the app
Helium replied January 29, 2026

Bedankt voor uw recensie! We stellen het zeer op prijs dat u de tijd heeft genomen om onze app te beoordelen. We hopen uw winkel te blijven voorzien van de mogelijkheid om aangepaste gegevensvelden te gebruiken en deze te combineren met klantregistratie. Laat het ons gerust weten als u iets nodig heeft of een idee heeft om onze app te verbeteren. Nogmaals bedankt voor uw recensie.

Thank you for leaving this review! We appreciate you taking the time to review our app. We hope to continue to provide your store with the ability to use custom data fields and combine those with customer registration. Please let us know if you need anything from us or have an idea on how to improve our app. Again, thank you for leaving this review.

June 25, 2025

Atendimento muito bom, suporte excepcional e cumpre o que precisávamos.

Omama Design
Brazil
About 14 hours using the app
Helium replied June 30, 2025

Agradecemos por reservar um tempo para nos avaliar. Esperamos que a Customer Fields continue a oferecer exatamente o que você e sua loja precisam. Entre em contato com o suporte caso tenha mais dúvidas ou comentários.

July 25, 2024

very useful app, very simple and immediate, exactly what I was looking for, a round of applause also for the support service, fast and professional

Prodotto Mio
Italy
About 1 year using the app
Helium replied July 26, 2024

👏🏼 Siamo d'accordo che il nostro team di successo del cliente merita un applauso! Grazie per aver dedicato del tempo per lasciare questa recensione e ciao! 🇮🇹

👏🏼 We agree that our customer success team deserves a round of applause! Thank you for taking the time to leave this review and ciao! 🇮🇹

May 8, 2024

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
Mexico
Over 2 years using the app
Helium replied May 9, 2024

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a great job, and thank you for letting us be a part of your Shopify journey 🎒

November 16, 2023

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
Germany
7 months using the app
Helium replied November 17, 2023

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

October 20, 2022

The support team was so helpful and so easy to use! They also reply quickly then.
Thank you very much!!

orosy
Japan
About 2 months using the app
Helium replied October 25, 2022

We're always happy to help if and when you need a helping hand 😇

May 9, 2022

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

nakunako.com
Finland
3 months using the app
Helium replied May 9, 2022

Kiitos kauniista sanoistasi 😍

May 12, 2023

Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.

SHISHI CHÉRIE
Germany
About 1 month using the app
Helium replied May 15, 2023

We 💜 B2B
Thanks so much for your review!

December 1, 2022

L'applicazione risponde egregiamente ai nostri requisiti. Inoltre c'è stato un problema legato alla versione inglese del sito, problema risolto dagli sviluppatori di Helium.
La consiglio!

Baxter Quick Ship
Italy
27 days using the app
Helium replied December 1, 2022

Grazie, grazie davvero per il tuo recensione!

May 13, 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Japan
About 1 year using the app
Helium replied May 15, 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.