Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
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No one is here to help.
the supporting time 8am-4pm is bull shit.
I paid, but lots of my customers got stuck when they submitted a form, no matter using mobile nor desktop.
What a joke this app
We are so sorry we missed you.
We are a small team working US office hours, and it looks like your initial support request was made on Sunday at 1pm. Thank you for being patient with us, and it looks like our support team is actively working on your support ticket.
Again, thank you for reaching out and giving us the chance to prove that we really do support every app we create.
Fits 100% my needs and in terms of Form-Builders it is one of the most complete.
Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust 💪🏼
Thank you for your continued support.
It's a very easy-to-use app.
Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊
We had the pleasure of using Helium Customer Fields for nearly a year, and it's been a fantastic experience, particularly due to Brett's outstanding support. Brett went above and beyond to assist us, skillfully handling some CSS styling to enhance our form's aesthetics. His patience and friendliness in answering all our questions were remarkable. This app has been a vital part of our workflow, so much so that we've decided to integrate it into our new store as well. If you're looking for a reliable and versatile custom form solution, Helium Customer Fields is definitely the way to go. Highly recommended for its excellent functionality and exceptional customer service!
Thank you so much for taking the time to leave comprehensive review 😊 Brett is dedicated to "going the extra mile" and it's good to hear that he was able to assist you so well! Thank you so much for trusting us on your new store, and we're excited to continue with you on your Shopify journey 🎒
Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows
Thank you for the support and ease of use!
Thank you so much for using Customer Fields for so long 🤩
We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️
Simple and nice! I like it.
Wow that was easy, works great thank you!
Great app and easy to install. Highly recommend.
Fantastic customer service! Works great, thanks!
Great app, easy integration!!Love it, so easy to customize in many ways!!!
