Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
Refine
-
By rating
I signed up for a free trial, didn't utilise the app so canceled & uninstalled the app from my shopify store.
However I was charged & invoiced for the app & cannot seem to locate anyone to obtain a refund.
Thank you Katie for taking the time to reach out to support and it was our pleasure to process your refund for you 😊
We take each bit of feedback seriously, and if you no longer consider this to be a one star experience, would you be willing to update your review? We hope you have a great day ☀️
Great app. Great service. thank you
Works beautifully! Worked right away after install! So happy to provide this feature to my customers!
Never coded anything in my life, I figured out how to install this and had no problems. Great work, thanks!!
Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy
Thanks for the feedback! We're so glad to have you on board 😎
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.
Thank you for your review!
Superb! Installs in the blink of an eye, then, after one copy-and-paste, it's working! It is especially appreciated in light of the fact that to try to accomplish this *without* the Customr app would have taken hours of coding trial-and-error! THANK YOU, MEALEYDEV!
Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.
There's too much good stuff in your review, I've got to break it down...
App: "Detailed, customizable, intuitive, user-friendly"
Customer support: "helpful, dedicated, knowledgeable, fast, polite"
This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊
DEC 2020 Update: This app worked like a champ for us. Completely reliably, helped us to process a huge number of complex registrations for an in-school shopping program that we ran. One of my top-5 apps on the Shopify platform. <<<<<<<< I hope to write a more detailed review when I'm not in the thick of this project, but this app is too good for me to not say something now. As a Shopify DEVELOPER, this is one of the best Shopify apps I've ever used. It works incredibly well, has insane flexibility, great APIs, fantastic documentation, and an incredibly responsive and helpful support team. If it weren't for this app, it would have been an arduous process to build the massively complicated intake form that we need for this shop. The Customer Fields app took away so much headache and allowed me to just build and code what I needed — no fuss. I recommend this app without reservation, and greatly look forward to using it again on future projects should the need arise.
More detailed review? I think you've said it all! This is music to our ears. 😄
In the process of creating a great app for merchants, we also wanted to build a tool for developers that was both flexible and powerful. Thank you for affirming both what we've accomplished as well as what we're continuing to work for.
Cheers!
Me ayudaron con un problema que tenía. Son muy atentos y muy eficientes. Los recomiendo mucho.
Gracias por dejar esta reseña. Nos alegra que nuestro equipo de soporte haya podido ayudarte con tu problema. Gracias por permitirnos acompañarte en tu experiencia con Shopify.
