Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is a central hub for customer communication, unifying WhatsApp, email, Facebook, Instagram, and more across stores and high-volume teams. They highlight powerful WhatsApp marketing and automation, smooth Shopify integration with dynamic variables, and helpful helpdesk features like ticketing, tagging, and analytics. Performance and pricing are praised, and support is described as fast, hands-on, and responsive to feature requests.
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Great app and Good customer Support team
Thank you so much for the kind words, Paul and Mike!
We’re glad to know you’re finding value in both the app and our support team. Always here if you need us.
– Dharmapriya from DelightChat Support Team
Very useful for integrating all points of communication
Hi Team Azurina,
Thank you so much for the kind words! We’re glad DelightChat has helped unify your communication channels. It's always our goal to simplify and streamline support, we’re here anytime you need us!
– Dharmapriya from DelightChat Support Team
Using Delight Chat has been a genuinely smooth and productive experience. The platform is easy to navigate, thoughtfully designed, and equipped with everything we need to run effective WhatsApp campaigns and provide solid customer support. The API integration is straightforward and reliable, making it simple to automate our processes with peace of mind.
What really makes a difference is their team — always quick to respond, well-informed, and focused on solving problems. Every exchange has been effortless, and it’s clear they understand the practical needs of businesses.
It’s a strong choice for any company wanting to simplify communication and build better engagement with their customers.
The app works well.
Hi Team Sky Goodies,
Thank you for the great rating! We're glad to hear the app is working well for you. If there's ever anything we can do to make your experience even better, just let us know.
– Nithya from DelightChat Support Team
Great Experience
Hi Team Inka,
Thank you for the 5-star rating! We’re so glad to hear you had a great experience with DelightChat. We're always here if you need anything.
– Nithya from DelightChat Support Team
Excellent customer support.
Hi Team Giftcarnation,
Thank you for the lovely review! We're delighted that our support has made a difference. We're always here if you need anything at all.
– Dharmapriya from DelightChat Support Team
Useful support team. Easy interface. No issues so far.
Hi Team Modern Quests,
Thank you for the kind words! We’re so happy to hear that you’ve had a smooth experience. Our goal is to make support effortless, and we’re here anytime you need us!
– Nithya from DelightChat Support Team
Good quality stable app, rarely you will support.
Hi Team HealthFab,
Thank you for your feedback! We’re glad to hear that you've found our app to be of good quality and stable. Our team is always here whenever you need support, and we’re constantly working to ensure you continue having a smooth experience. Let us know if there's anything else we can assist you with.
- Baz from DelightChat Support Team
Love it
Hi Team Homemonde,
Thank you so much! We’re thrilled you love it! If you need any assistance, we’re always here to help
Regards,
Thejus
Great app for whatsapp marketing
Hi team Lattooland,
Thank you for your kind words! We're glad you're enjoying DelightChat for WhatsApp marketing. If you ever need assistance or want to explore more features, we're always here to help!
Regards,
Thejus
