Reviews (186)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful promotion engine for complex discounting, handling stacked discounts, BOGO, free gifts, tiered and VIP offers, and dynamic pricing across the site. Many report it replaces multiple apps, boosts revenue and conversions, and works well for high-volume and multi-store setups. Support is frequently praised as fast, patient, and hands-on, and merchants note ongoing feature improvements and strong Shopify Plus compatibility.

August 27, 2025

The app works perfectly. The support team is amazing — they help with everything, even if, like me, you don’t understand anything about coding. Highly recommend.

MOLODO®
Ukraine
12 months using the app
May 27, 2025

I've been using this app for a good year+. The DN support team is always quick to answer any questions and update any request I have. I highly recommend using their app for all your promotion needs.

Enesco Studios
United States
Over 1 year using the app
June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malta
Over 3 years using the app
Ninja Commerce replied November 24, 2024

We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀

June 8, 2024

Very Helpful and respond pretty quickly to questions.
Thanks again for the help.

ITA Sports

ITA Sports Shop
United States
Over 4 years using the app
Edited February 24, 2025

GAME CHANGER!!!! and support is top notch! Their support team is always extremely quick to respond and willing to help with custom features.

STYLES BY SOMA
United States
About 1 year using the app
Ninja Commerce replied November 24, 2024

Wow, thank you for such an incredible review!

April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australia
Over 1 year using the app
December 18, 2023

I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.

Niche
United States
About 3 years using the app
Ninja Commerce replied March 31, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.

September 21, 2023

App is great for complex discounts and the service is fast.

Swimming Pool Discounters
United States
5 days using the app
August 8, 2023

App works the way it says it would. Have got some very very useful functionalities for discounts. The support comes though for any assistance you might need for setting up

Saraf Furniture
India
Over 4 years using the app
November 22, 2022

Very fast support, and a good easy app to use, very effective, love this app
thanks guys for your support

TopDog Nutrition
New Zealand
21 days using the app