Reviews (763)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a much better search experience than Shopify’s native search, especially for large catalogs. It’s described as faster, more accurate, and forgiving of typos, which reduces “no results” and boosts conversions and sales. They value the clean, image-rich interface, powerful merchandising tools, detailed analytics, and easy setup. Support is frequently praised as proactive, hands-on, and helpful during onboarding and optimization.

October 13, 2023

Do you ever run across a product or service which you never knew you needed and once you try it you wonder how you ever lived without it? This is how it was with us and Doofinder. I always thought that a search bar was a search bar, but was I ever wrong! Doofinder takes search to a whole new level and helps customers navigate our 1000 SKU webstore with complete ease. After only a few days it paid for itself with numerous sales that resulted directly from a Doofidner search.

It was super simple to integrate and the few tiny issues that crept up were dealt with immediately by their support staff. Shout out to Lindsay who is an excellent account manager! She did a great job explaining the features and benefits, was totally on top of everything during onboarding and made the whole experience a total joy.

Regardless of the size of your store, I highly recommend Doofinder.

Hi-Fi Centre
Canada
25 days using the app
October 12, 2023

This is only my second month with Doofinder installed and I can already see the benefits. There is a lot more interaction on my website, time spent on it has increased and this will all help with SEO. It makes it a lot more user friendly for the customer to navigate their way around too. I have yet to get into all the added features but the guys at Doofinder are incredibly helpful. Liam was by far one of the best agents I have dealt with on any platform. No sugar coated sales jargon, just plain simple facts on Doofinder and to be honest, it sells itself. The opportunity to trial it for free for the first month is a testament to that.

The Elephant in The Room Gifts
Ireland
About 1 month using the app
October 6, 2023

Doofinder is an amazing application for online businesses. The app assisted us in improving the performance of the search engine, allowing users to quickly find the correct products.
We appreciate Frane's passionate help; he helps us handle the app in the most clear way possible. He had responded quickly and effectively to our difficulties and inquiries. We really appreciate his assistance.

SECRET NAIL & BEAUTY SUPPLY
Canada
30 days using the app
October 6, 2023

Dealt with Ricardo,

Very helpful with breaking down the stats and deciding what's best for our company.

Some information like search bar statistics is available via Shopify analytics but this is presented in a better way for quick reading and comparison.

Product recommendations and adding custom business rules to tailor the results is very handy!

Would recommend so far but yet to analyse before and after sales data to determine long term value.

RALLY RAID PRODUCTS
United Kingdom
22 days using the app
October 2, 2023

Nice Fluid transition from our old service provider to DooFinder with help from our rep FRANE. Doofinder has a nice looking theme and easy to understand functionality. Redirection rules in DooFinder help our customers find what products they are looking for.

TSC Inc.
Canada
About 1 month using the app
September 29, 2023

After a move to an entirely new online template for my website, I had an overwhelming amount of navigation programming to do. It kept getting pushed back due to other pressing priorities. Resulting in a significant decrease in online sales! It was at this time the Jorge from Doofinder reached out to discuss the benefits of the Doofinder app. The timing could not have been more serendipitous. I am typically a skeptic of all such calls. But Jorge was easy to talk to and there was no pressure and his product was exactly what I needed. He suggested I take advantage of the 30d trial. I did! In 2 weeks my online sales were noticeably up! There were multiple follow up calls and training sessions in these 30days. I am grateful and now I am a subscriber!! Thank you Jorge & Doofinder!

ALL ECO
Canada
About 1 month using the app
Edited September 29, 2023

Running Doofinder on our site. They have helped with our search functions by allowing SKUs on the search tiles and allowing us to customize our top products. Extremely useful for our site because we have over 800 SKUs.

Replacement Boat Parts
United States
About 1 month using the app
September 18, 2023

Doofinder is a very robust tool to enhance the search ability of your website. Currently in the trial phase and their team, especially Egor has been very accommodating in making the app work with our site. I specifically like the page redirect ability the app provides if you want to send customers directly to relevant pages when search terms are used. Thanks again Egor for your support!

eBuilderDirect
United States
26 days using the app
September 19, 2023

Since migrating to Doofinder our conversion rate has gone up significantly - especially thanks to our account manager AlSedik AlMuntaser!

He helped us with fully utilizing the platform to get the most out of it, customizing the search bar to our desire, providing us with suggestions on analyzing our stats, and recommending unique ways to use search to better help our customers with their purchasing!

RUNNERS SPORTS
United Arab Emirates
About 1 month using the app
September 20, 2023

Frane went above and beyond to assist us in finding the perfect plan for our business needs. Their in-depth knowledge of the product and insightful recommendations were invaluable in helping us make an informed decision.

Not only did Frane provide us with all the information we needed, but they did so with the utmost patience and professionalism. Their willingness to address our questions and concerns made the entire process smooth and enjoyable.

I'm delighted with the Doofinder service and the positive impact it has had on our business. Frane played a significant role in ensuring that we selected the right plan to optimize our search functionality and enhance our user experience.

Blue Holic Scuba - Scuba Shop & School in Los Angeles
United States
About 1 month using the app