DOOFINDER ‑ Search & Discovery

There were the usual teething troubles at the beginning of the project, but that's to be expected as I sell one of a kind pieces. HOWEVER as a search it is very impressive. Went enterpise as need collections shown too. Big shout out to Byron for guiding me to the perfect search bar for antique jewellery. He is the real gem!

Heb nu 2 shops draaien en merk dat inderdaad de conversie behoorlijk gestegen is. Mede dankzij Khan staan nu alle instellingen juist en ga ik ondervinden wat dit programma nog meer in petto heeft.

An excellent addition to our site, has been a great help to our customers. Our site has thousands of products, so needs really useful search functionality to find it all, and Doofinder does that for us perfectly. It has many useful features that we had not even thought about beforehand, that we now cannot do without, such as combining synonym search results, banners, and dynamic reranking to highlight specific products at the top of search results. Also, the redirection to pages on your site that wouldn't come up as a product in the search results is incredibly useful.
Shaun from Doofinder helped us a lot with getting to grips with all the features and was very attentive to our requests for help or information, only a phone call or an email away.

Excellent app and the best part is the customer service. After trying it out for 1 month, I decided to subscribe for the Enterprise level to take advantage of all their functionality. The rep was knowledgeable and patient while walking me through all the features and I feel comfortable reaching out to him any time I need help.

This app can appear intimidating at first because it does much more than I bargained for however, Jorge has been overly attentive scheduling multiple Google Meet meetings with me to go over every feature to ensure I understand how to get the most utility out of this app. I was also provided with his direct line and two different support desks. He gave great advice to start manipulating the backend of the app to fit my needs little by little. I am excited to see how this app performs for our older less technologically savvy customers. While writing this review, an older gentleman called in and referenced how great the tech is on the site :)

We don't normally buy Apps from tele sales calls BUT in this case I'm glad we did. Egor was excellent at leading us through the installation and trial period process. This App actually works well and resolved our search issues on a premium Shopify theme. Great tool at a reasonable cost effective price. It really is a great tool to have on a shopify store.

I have had this app for just over a week and my site has already seen a conversion improvement and less confused customer calls. It's a game changer. Lindsay helped me onboard and she was super helpful and walked me through everything step by step and I am really impressed with this app and this company. I can't wait to see what this search app does for my store in the long term.

Massively improves the overall UI of my store, and has made quite a bit of sales in just the trial period.

Lindsay, my rep has been the best!

We just finished the trial and converted to DooFinder full time. It really helped with navigation on our website which converted into sales. The info we pulled from using it was fabulous as well. Nicole was great through the entire process. Highly reccomend.

Tayo at Doofinder was very personable and great to work with and answered all our questions over the course of several days. Thanks Tayo! The app has been a great addition to our site since we believe that providing recommendations to our site visitors is a key way to drive interest and sales.